3D Hubs Forum

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  1. Rejecting non-functional parts should not count against the hub.

    I've had a couple of customers that requested "functional" parts with features that would clearly not be functional. Extremely thin walls, clips, and threads for isntance.

    Rejecting these should not count against the hub because printing and shipping parts that we know will not work isn't a good business practice.

    41 votes
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      Thanks for the feedback. we understand the issue.

      We’re working hard to increase our printability detection so it will be less of a problem. Furthermore we’re also working on making the hub score less sensitive for individual orders.

      However, we’re not planning to remove unprintable orders from the hub score as we can’t automatically identify them with full certainty. Doing so would open up the platform to be gamed by dishonest services, which is something we all don’t want.

    • Allow visitors to Browse 3D printing services without having to upload a file. (Suggested solution: Example parts files)

      This would probably help first-time visitors (such as myself) get a better idea of what the website is all about, as well as what prices to expect. I think this would increase the likelihood of newcomers sticking around. (I'm still not 100% sure I have the right idea of how this website works.)

      I stumbled upon this website while making Google searches about 3D printing. While I have previously dabbled in 3D modelling, I have as of yet never made use of any 3D printing services – I'm merely considering doing so at some point. As such, I don't have any…

      10 votes
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        1 comment  ·  Admin →
      • Urgent orders

        Some costumers have very short deadlines and need their prints urgently. This happens especially with students. You should add an option for urgent order and give the possibility of charging an extra for orders delivered in a day or two.

        19 votes
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        • Allow customers to find a Hub for design and scanning work

          At the moment, many Hubs also offer the possibility to do design or scanning work.
          As far as I can tell however, this ability is completely wasted.
          Customers are required to upload a STL-file FIRST, before they can find a Hub that suits them.
          But what if a customer simply DOES NOT HAVE a STL-file yet, simply because they don't have one. Instead, they are looking for someone who can design a product of scan a product for them that they can then have printed.
          There are a lot of Hubs which would be able to do this, yet, now…

          5 votes
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          • create your own discountcodes

            I would like to be able to hand out my own discount codes to new clients. I use the 3dhubs widget on my own site and want to advertise to create new clients.

            9 votes
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            • Response time calculation

              Can we please adjust response time. Submissions at 2am negatively affects your response time. As do week end submissions. Either adjust the calculation to take into to account reasonable business hours, or better still add a feature so Hubs can set their business hours, which will indicate when people can expect a response. I'd go with the former, it's cleaner, and less prone to creating pressure on competing hubs to operate at stupid oclock.

              49 votes
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              • to offer a free and easy to use software

                Hi,
                I started making my models with 223D-Design. So I learn to know 3D-Hubs. 123D-design isn't exsisting anymore.
                It would be perfect when you offer a free and easy to use stand alone software for creating 3D models, that works in the same way as 123D-design.

                6 votes
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                  1 comment  ·  Admin →
                • Filter hubs more thoroughly

                  I think if 3D Hubs had more filters- such as by response time and or order completion time, by ratings, by orders completed, and most importantly by price people would find what they were looking for more easily and be more likely to order, generating more income for makers And 3D Hubs. That would allow certain Hubs with lower end printers to cater to those who want cheap parts, or if you need a perfect piece you could search by rating to see who does the best job.

                  5 votes
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                  • Discount Day And Discount Codes

                    Add the ability to set a day and time discount, for example on Monday the 14th there will be a 5% on all orders between 2 pm and 4 pm.

                    Also be able to make discount codes for repeat customers.

                    4 votes
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                      1 comment  ·  Admin →
                    • Prevent submitting the same order to multiple hubs in parallel

                      Please read until the end.

                      I had a customer who submitted an order that I quickly accepted after checking the model and slicing it to check for printability issues, the customer didn't pay immedialety. I ended up asking him to pay a few days layer.

                      The customer told me that he's waiting for a "quote" from another hub. Maybe he's too dumb to see the prices and delivery costs at the first plate when he submitted the order.

                      This time consuming for everybody trying to check the order and spending time contacting the customer.

                      I suggest 3D Hubs to detect…

                      2 votes
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                        1 comment  ·  Admin →
                      • get the da vinci color

                        So that you can print full-color prints using only one filament and 4 inks
                        www.xyzprinting.com

                        1 vote
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                        • Alert the buyer that the model does not fit the bounding box

                          I had to order something very quickly that needed to be printed in SLS. I contacted 3 different Hubs that offered a good price.

                          All three of them came back to me asking to split my model in half or to scale it.

                          I do not get why I did not get notified about this earlier in the stage, as this was a waste of time for both sides.

                          Thomas

                          3 votes
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                          • Allow buyers to pay extra for priority printing

                            I would like to have a checkbox to see if any Hub is willing to offer a priority service.

                            The Hub could for example not nest other parts in the building box. So the buyer compensates the lower efficiency of the printer with an extra fee.

                            3 votes
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                            • Currency

                              I would like to be able to set prices in my currency, Reais from Brazil (BRL). thanks

                              1 vote
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                              • Change printer name

                                - As some printers have been added before the list was updated, it could be interesting to be able to select now the real model, without losing all the settings.

                                - In another way, it could be interesting to change name manually, for example, because if you own just one printer, you must create two printers on 3Dhubs, so you can manage opt-in based on materials and not machines (which is the only way now)

                                Actually, opt-in is selectable for one or all printers, but in my case, I would like to select materials. This is why I created a…

                                7 votes
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                                  planned  ·  0 comments  ·  Admin →
                                • check out a part of a order

                                  When you have a order with multiple part, and you made 2 part of 4, it would be nice, and handy to check out those part(mark them as finished)

                                  So the customer knows how far you are with a order, and you have overview of what parts you still need to make and which are done

                                  1 vote
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                                  • to not persist the transaction or change model before pay

                                    if i had an error i can't change anything so i must continue with the transaction , there is no way to abandon

                                    3 votes
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                                    • Payoneer

                                      Payoneer could be the new payment option for the countries where PayPal is not available...

                                      1 vote
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                                      • Ecomerce site for customized 3D printed parts

                                        3 D hub should start a site where 3 d printer owners can sell their customized parts. This will help users to buy parts directly through this sites rather than opting for 3 D printing. This will intern help 3 D printer owners to sell excess produced parts or can start a shopping corner for their parts

                                        1 vote
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                                        • Rating widget

                                          Ability to show your hub's rating on your website so visitors can see how "good" your hub does

                                          2 votes
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