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  1. Rejecting non-functional parts should not count against the hub.

    I've had a couple of customers that requested "functional" parts with features that would clearly not be functional. Extremely thin walls, clips, and threads for isntance.

    Rejecting these should not count against the hub because printing and shipping parts that we know will not work isn't a good business practice.

    37 votes
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      Thanks for the feedback. we understand the issue.

      We’re working hard to increase our printability detection so it will be less of a problem. Furthermore we’re also working on making the hub score less sensitive for individual orders.

      However, we’re not planning to remove unprintable orders from the hub score as we can’t automatically identify them with full certainty. Doing so would open up the platform to be gamed by dishonest services, which is something we all don’t want.

    • Urgent orders

      Some costumers have very short deadlines and need their prints urgently. This happens especially with students. You should add an option for urgent order and give the possibility of charging an extra for orders delivered in a day or two.

      19 votes
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      • Allow visitors to Browse 3D printing services without having to upload a file. (Suggested solution: Example parts files)

        This would probably help first-time visitors (such as myself) get a better idea of what the website is all about, as well as what prices to expect. I think this would increase the likelihood of newcomers sticking around. (I'm still not 100% sure I have the right idea of how this website works.)

        I stumbled upon this website while making Google searches about 3D printing. While I have previously dabbled in 3D modelling, I have as of yet never made use of any 3D printing services – I'm merely considering doing so at some point. As such, I don't have any…

        8 votes
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          1 comment  ·  Admin →
        • Response time calculation

          Can we please adjust response time. Submissions at 2am negatively affects your response time. As do week end submissions. Either adjust the calculation to take into to account reasonable business hours, or better still add a feature so Hubs can set their business hours, which will indicate when people can expect a response. I'd go with the former, it's cleaner, and less prone to creating pressure on competing hubs to operate at stupid oclock.

          49 votes
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          • Filter hubs more thoroughly

            I think if 3D Hubs had more filters- such as by response time and or order completion time, by ratings, by orders completed, and most importantly by price people would find what they were looking for more easily and be more likely to order, generating more income for makers And 3D Hubs. That would allow certain Hubs with lower end printers to cater to those who want cheap parts, or if you need a perfect piece you could search by rating to see who does the best job.

            5 votes
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            • Allow customers to find a Hub for design and scanning work

              At the moment, many Hubs also offer the possibility to do design or scanning work.
              As far as I can tell however, this ability is completely wasted.
              Customers are required to upload a STL-file FIRST, before they can find a Hub that suits them.
              But what if a customer simply DOES NOT HAVE a STL-file yet, simply because they don't have one. Instead, they are looking for someone who can design a product of scan a product for them that they can then have printed.
              There are a lot of Hubs which would be able to do this, yet, now…

              4 votes
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              • create your own discountcodes

                I would like to be able to hand out my own discount codes to new clients. I use the 3dhubs widget on my own site and want to advertise to create new clients.

                7 votes
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                • Change printer name

                  - As some printers have been added before the list was updated, it could be interesting to be able to select now the real model, without losing all the settings.

                  - In another way, it could be interesting to change name manually, for example, because if you own just one printer, you must create two printers on 3Dhubs, so you can manage opt-in based on materials and not machines (which is the only way now)

                  Actually, opt-in is selectable for one or all printers, but in my case, I would like to select materials. This is why I created a…

                  7 votes
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                    planned  ·  0 comments  ·  Admin →
                  • Rating widget

                    Ability to show your hub's rating on your website so visitors can see how "good" your hub does

                    2 votes
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                    • Change minimum pricing when using many pricing components

                      When adjusting the price for materials it is great that you can use many different components to set the price fairly. Although since every component has a minimum pricing, the cost steadily increases with more pricing components. Perhaps there could be a minimum pricing on each of the Marvins instead, I think that would enable a more fair pricing on parts without increasing the price too much.

                      3 votes
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                        1 comment  ·  Admin →
                      • Add a "Vacation" setting or "Temporarily offline"

                        If a hub owner is going on vacation or to a conference for a week or two it would be nice to have a vacation mode or a temporarily offline mode. There could be one toggle switch with a corresponding date field that takes the hub printers offline but still allows the hub to show in search results. The difference being that it has a message stating something to the effect of "This hub is temporarily offline and will resume accepting orders on (date)". This way existing customers know you're still around, and, potential new customers may see still view…

                        45 votes
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                        • Is it possible to add videos to the profile of my printer?

                          The title says it all:

                          I have created several time-lapse videos of some printed pieces and I would like to show it in my profile.

                          4 votes
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                          • Allow for circular bed shape

                            As there are more and more delta style printer with a circular bed shape, it would be nice to list these printer as capable of printing a diameter of ...mm instead of a rectangular box.

                            For instance if a delta printer had a Ø400mm bed, it would be listed as 283x283mm (I guess), so if an user is asking for a volume based on a rectangle 380x115, it would be rejected.

                            4 votes
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                            • support removal

                              extra option for customer when placing order to choose that support have to be removed by hub or customer, hub then can set flat rate or hourly rate for support removal.

                              10 votes
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                                under review  ·  1 comment  ·  Admin →
                              • Make it possible to choose material/colour for each print when using the same Hub

                                Many times I would like to order several parts from the same Hub, and choose material/colour for each parts, so that the shipping price is paid for the whole deliverance. Now, I have to make several orders, and pay, the shipping, say 3-4 times, just because the Hub offers more options on material and colours. It doesn't make sense. For plastic parts, the weight is next to nothing.

                                1 vote
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                                • Date on changelog preview

                                  Instead of putting a new tag, there should be a date so that you know if the update is fresh.

                                  3 votes
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                                  • to offer a free and easy to use software

                                    Hi,
                                    I started making my models with 223D-Design. So I learn to know 3D-Hubs. 123D-design isn't exsisting anymore.
                                    It would be perfect when you offer a free and easy to use stand alone software for creating 3D models, that works in the same way as 123D-design.

                                    3 votes
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                                    • Add Polyalchemy Elixr to Materials List

                                      Please add this material that is growing in popularity. Thanks!

                                      1 vote
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                                      • Make an embeddable Review widget

                                        Make a widget which can be embedded into Hub websites, which gives a live update of the latest reviews and star ratings.

                                        It is often difficult to get customers to review on other platforms, so adding this to our external websites would be a great way to show performance.

                                        1 vote
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                                        • printing speed fee

                                          Since every printer works best at different speeds, adding an option of printing speed to the customer to choose is needed. Example: the service provider pays higher electricity rates to make the best quality of prints because they take more hours to be slowly printed, in some cases the customer doesn't want the best quality possible and he wants it fast hence less electricity is used but printing hours aren't calculated and added to the final bill nowadays.

                                          1 vote
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