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  1. Add a "Vacation" setting or "Temporarily offline"

    If a hub owner is going on vacation or to a conference for a week or two it would be nice to have a vacation mode or a temporarily offline mode. There could be one toggle switch with a corresponding date field that takes the hub printers offline but still allows the hub to show in search results. The difference being that it has a message stating something to the effect of "This hub is temporarily offline and will resume accepting orders on (date)". This way existing customers know you're still around, and, potential new customers may see still view…

    20 votes
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    • Build plate size as an option

      When defining your hub printers, it would be good it we could enter a max build plate size, ie 150mm x 150mm x120mm.
      3d hubs could then reject prints that are too big. I hate having to reject orders because customers are not advised of sizes available.

      22 votes
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      • Improved 3D printing trends

        I was very disapointed that the part about the color distribution is no longer a part of the quarterly trending report. It was the only information that I could use for planning how to stock my hub to meet customer demand. What I would like is for that part to come back and also getting information about distribution of material, layer height, printing technique and build volume. If it would be possible to make the information available on a local level (per country/region) it would be extremly helpful and allow for the hubs to understand the customer demand.

        15 votes
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          under review  ·  1 comment  ·  Admin →
        • Don't let users change accepted orders!

          It's annoying if you check an Order for it's printability.
          Make all adjustments to the project, accept the Order and when the customer pays the Order you see, that he added some new files you haven't ever seen.

          You shouldn't totaly disable the function to the user, but as soon as the Hub has accepted the order, the user must ask for permission to change files again.

          Or you let the user make changes, but it doesn't get updated until the Hub validates it.

          16 votes
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            1 comment  ·  Admin →
          • 3DHubs should NOT exclude hubs where the model can fit in diagonale

            A friend of mine asked me to print something for him and I uploaded his model to 3DHubs to get an estimate/price from my own Hub, but then I figured out that my Hub wasn't listed. Even if I already checked that the object perfectly fits on my build plate in diagonale with a 10mm raft using Cura.

            I would like 3DHubs to change the way they select Hubs based on build plate width and height only (based on their printers database)

            Some objects can fit on the build plate in diagonale and can be perfectly printed. This is causing…

            13 votes
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              1 comment  ·  Admin →
            • Different materials in 1 order

              I got some orders that i need to print different colors and different materials maybe a nice idea to add a button with color and material it needs to be printed in for every file

              3 votes
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              • Make the user more aware that higher microns does not mean higher quality.

                All too often I have customers order at 200 or 300 microns only to leave me a poor review after they thought that the higher the micron the number the higher quality resolution. I have to check with anyone that orders at 300 or 200 now whether they understand that they're ordering a medium to low quality print. But it would be much easier of 3D Hubs made the customers (which most are new to 3D Printing) aware that the higher the micron number does not mean higher quality, this could be rectified by a confirmation by the customer before…

                9 votes
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                • Response time calculation

                  Can we please adjust response time. Submissions at 2am negatively affects your response time. As do week end submissions. Either adjust the calculation to take into to account reasonable business hours, or better still add a feature so Hubs can set their business hours, which will indicate when people can expect a response. I'd go with the former, it's cleaner, and less prone to creating pressure on competing hubs to operate at stupid oclock.

                  3 votes
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                  • Option for different pricing for printing with PVA supports on UM3

                    The UM3 has the option to print supports in PVA which desolves in water. This makes complex prints possible of course, but this material is very expensive, so I would like to create seperate pricing for PLA with PLA supports and PLA with PVA supports. Currently that is not possible. I can't even 'work around' by adding PLA with PVA supports as a material.
                    It would be great also, if a small explanation could be given per material to let people know the difference.
                    For the future it would obviously be great if supports could be calculated by 3DHubs.

                    11 votes
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                    • Allow a description for materials

                      I think it'd be useful if Hubs were able to add their own descriptive text to a material entry on their printer(s), especially where materials are lesser known or have particular properties useful for certain models.

                      5 votes
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                        1 comment  ·  Admin →
                      • Allow hub to split up orders

                        If customer add a lot of parts and then ask for colors it could be nice to be able to split up the order and set color and infill

                        infill is always 20% and in some cases the customer wants less or more

                        this creates the need to calculate stuff instead of just changing the infill %

                        9 votes
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                          Since we acquired Printivate last year we’re starting to work on more advanced pricing features. Custom infill is pretty high on the list for improving FDM quoting flexibility.

                        • Make a link to previous orders by the same customer.

                          Often I have the same customer returning. It would be nice to be able to automatically find his or her previous orders. Very often they refer to a previous fact, and then it is tiresome to look thru all orders or ask the customer what they meant.

                          4 votes
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                          • On DLP+SLA comparison table - add the pixel size parameter (x-y) ,or DPI

                            This is a crutial parameter,much more than the Z resolution, which is usually not the issue...

                            1 vote
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                              under review  ·  1 comment  ·  Admin →
                            • Method for hubs to market to previous customers

                              Now that repeat orders figure in our ranking, it would be great if we had a way to see our previous customers and send them emails directly with coupons for their next order to get them back to our hub (and your site)!

                              1 vote
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                              • Create an Enquiry Widget for our websites

                                Here's a feature suggestion (which I will also post over at the user voice page) https://3dhubs.uservoice.com how about you also let hubs access a widget like the "order print" button that let's us also put "send enquiry" or along those lines. I would put this on my personal website as i do the 3D Print Order widget already, which is front and centre. How about that to encourage more enquiries through 3D Hubs which as hub owners we could then get more conversion over time by welcoming these enquiries and explaining and answering any questions potential customers have, which means…

                                3 votes
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                                • Re-newing "2. Choose a material to print in" section

                                  Hello 3D-Hub´s team, first of all thanks to your work - i enjoy it beeing here. Here is my approach:

                                  There are 12 different material options + 1 search option so far:

                                  1. general purpose plastics
                                  2. resin
                                  3. etc.

                                  I´am wondering about this: 6 out of 12 material domains are dedicated to Stratasys products only.

                                  The domains i have in mind are:

                                  rigid opaque plastics
                                  rubber like plastics
                                  transparent plastics
                                  simulated poly
                                  simulated ABS

                                  Of course, all in HD!

                                  Ive made testprints with different materials and systems.
                                  In fact, a desktop system can beat out stratasys tango, vero white…

                                  4 votes
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                                    1 comment  ·  Admin →
                                  • Print time in days after payment

                                    To avoid confusion and unmanageable expectations it needs to be made clear to clients that the lead time starts AFTER payment is made and that if it is 24 hours or more since the item was submitted that it needs to be reapproved or the date changed.

                                    At present a client can request a print, we give a date and approve it then the client waits 2 days while other orders come in and the print queue gets bigger. Then its not always possible to make deadlines. Here I am at 2 am waiting on a print to finish so…

                                    2 votes
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                                    • Encourage customers to review

                                      Perks to users who write reviews to increase customer feedback

                                      1 vote
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                                      • On the receipt, include printer, materials and settings.

                                        Hard to find it so I can add to the details with the print pix.

                                        2 votes
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                                          1 comment  ·  Admin →
                                        • Allow custom alignment of header

                                          The header on pages looks great for full desktop browsers, however the way it resizes/aligns the header image is not optimal unless the subject of the header is in it's center. e.g. my hub https://www.3dhubs.com/service/219117

                                          I would love it if in the hub options you could select alignment options (left, center, right) so that the mobile and smaller desktop sizes could view your hub optimally, depending on where the subject matter of your header is located.

                                          Would be simple a single line in the css I'd imagine to implement this and some buttons.

                                          Cheers,

                                          Lachlan

                                          1 vote
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