3D Hubs Forum

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  1. Get VAT registration rules right

    Okay, the new system for 'fulfilment by 3d hubs' sounds great - I agree that selecting hubs with good stats sounds fair and is in the best interests of the customer. However, VAT registration for 26 of the 28 EU countires is not manditory for small business (depending on the thresholds of the income of the business). - But we all know that your county 3d Hubs has no exclusion threshold, for which I am sorry you have to register and pay VAT and do all the paperwork, but other countries don't work the same.

    Here you will find a…

    15 votes
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    • Response time for orders received during the night

      I received an order request at 12:25am. It is Sunday. I then received an email from 3D Hubs at 4:26am requesting for a response and saying this will improve my hub ranking, implying that it would decrease my hub ranking if I did the opposite, to not respond within 4 hours.

      I received these emails at 8:57am, again to reiterate it is Sunday morning. I was not even awake to get the hint from the 3D hubs digital night owls.

      My suggestion to 3D hubs.

      If an order comes in anytime during "out of hours", for example let's assume those…

      76 votes
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      • Fulfilled by 3DHubs, make manual selection of another Hub more visible

        Just noticed that 3D Hubs partners in my country doubled their prices since day 1 as only ONE hub is now the only visible Hub in my country for most materials.

        I suggest 3D Hubs to add a more visible button during the material selection and give customers more choices easily.

        15 votes
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        • More detail input option on cost setting

          It'll be great if 3D hubs can provide more option on setting, factor in printing time, material weight etc, like we can provide our own detail print setting, that will help providing an accurate cost.
          I can't see how the estimated cost is calculate, it quite often different from our slicing setting, if there's a standard detail of basic setting shown for different slicing software at least we can set accordingly.

          1 vote
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            1 comment  ·  Admin →
          • A Catalogue of Electric SkateBoard designs and parts.

            Jack your intern made an Electric Skateboard and shared the design.

            DIY and self fixes for Electric Skateboards are very popular.

            Please look into this more.

            Thank You.

            1 vote
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            • review SelfCAD- New CAD browser-based CAD program

              SelfCAD is a new browser-based CAD/CAM program that was launched last year and it allows users to model, sculpt and print all under one program hence they don't need to launch multiple programs in order to work on their models. It's easier to learn yet powerful.

              In addition, this software has a built-in slicer, so you can prepare your models for 3D printing without needing any additional software which can be hard to handle if you are in a classroom or workshop and this makes SelfCAD the perfect software for students and teachers and also for professionals and artist.

              SelfCAD…

              6 votes
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              • Prevent instant order for object that dont fit with any one orientation

                several instant order have come through where the object when plated correctly for it idiosyncrasies or least support are way too big to fit the printer XY build envelope. Since the order is instant price, adjustments are not optimal.

                5 votes
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                • Don't require manual page reload to get prices right

                  I'm new to 3D hubs, so I may be using the site wrong, but it isn't intuitive. After uploading the model I always get a 10 € price and the same hub as a suggestion. Browsing the other options just shows a list of empty boxes. I need to reload the page manually after upload to bring up the 3D model viewer and correct prices.

                  When placing in my first order I got a message that there is already an account with my e-mail address. There isn't. I needed to log in with the credentials I just entered to get…

                  1 vote
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                  • CNC wood cutting service

                    I see you have 25 materials available for your CNC service, but mostly this is metals and plastic. Adding a CNC wood cutting service would be very useful to many people. Think of cabinet building, etc.

                    2 votes
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                    • I have invented the fish feeder,the mother of all fish feeders,this mother feed her babies through the umbilical cord/plastic tube from the

                      I have invented the fish feeder this mother feed her babies through the umbilical cord/plastic tube from the stomach to the fish aquarium it feed fish in an aquarium for two weeks while on vacation have a patent pending application 15/906,659 looking for a searous partner to move it forward email me at clarence.johnson@mygait.com thanks

                      1 vote
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                      • Make the ordering flow less retarded.

                        A few issues:
                        1) Quantity is assumed to be 1 and can only be changed at the end of the order process.
                        2) There appears to be no way to submit several parts in the one order.

                        1 vote
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                        • spring powered cellphone charger

                          Hi there

                          I need this spring powered phone charger made

                          https://www.behance.net/gallery/1902587/Cyclus-Step

                          It is a hand crank dynamo phone charger

                          on planetary gears with a spring.

                          We cant make planetary gears small enough with a 3d printer in Canada.

                          It will need ceramic bearing on the planetary gears to make it move

                          with the least torque.

                          It only requires a hand crank dynamo phone charge on planetary gearing

                          attach to a mantle clock spring.

                          Please tell me if you can make this for us,

                          thank you

                          1 vote
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                          • turn materials off

                            There are times when I run out of filament, need to buy a different color, have a large order in a certain type of filament but the printer is still online.

                            Instead of removing the printer or deleting the filament, we should be able to disable and enable different types of filament.

                            Say for instance: I have PLA, PETG, TPU, and ABS. I run out of ABS, but I still have all the other filaments in stock. Instead of deleting that entire filament group, I should be able to turn off ONLY ABS.

                            This would save you from having to…

                            3 votes
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                            • Make an app to make it easier to communicate with customers

                              I love that 3Dhubs messages me on the phone to let me know I've gotten a customer or a message. But the way with SMS, logging in via the browser and trying to navigate the UI on mobile is old fashioned and frustrating. Make an app to allow a more seamless experience in dealing with customers on the go!

                              49 votes
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                              • Online support

                                Hello,
                                I provide online support for 3D printers, and those who have difficulty assembling and using them.

                                I have these needs:
                                1. I need 24/7 live support agents (I provide chat/audio/video technical support) and I want to pay $5-$15 an hour (Chinese support agents, where these printers do come cheap, work cheaper). I can pay 3D Hubs Forum a referral fee/commission for recommending your top forum support people if hired. With commission, the commission will be the lifetime of the employment and it should more money
                                2. I have a drop-shipper pool with escrow an Chinese wholesale, which means lower…

                                1 vote
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                                • Get your act together

                                  There's no obvious way to cancel an order as a customer. My first order gave me no option for choosing a hub more local to me, nor did it give me the option to choose a different type of shipping. Not everyone needs their part sent via extreme, super fast, next day shipping that costs more than the print. Your nagging emails and text messages are user-hostile and aggressive for no reason at all - I didn't submit payment right away, got an email an hour later, and went to bed. When I woke up, I had a text message…

                                  1 vote
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                                  • 1 vote
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                                    • 1 vote
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                                      • propose a one page price comparison between materials

                                        for plastics for instance, it would be great to have all prices displayed on a single page in order to get a quick idea of price differences.

                                        1 vote
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                                        • Wax Casting

                                          I do a lot of wax casting... it would be great if you guys printed directly in wax (I know this is available but you guys don't do it). This would enable me and thousands of other professionals and hobbyist to accurately produce wax models from CAD to print to casting without the expensive printer equipment.

                                          3 votes
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