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  1. USPS First Class Shipping Should Not Be Available If Volume Exceeds A Certain Amount

    Hello 3DHubs!

    I've had a couple of occasions in which print requests when packaged has come out over the USPS FC limitation of 13oz or 368 grams. My current process is to check if any amount over 300 grams is used before changing the shipping option on the order before payment.

    It would be a nicer customer experience (and easier on the Hubs) if shipping options that have weight limits not be available to the customer if the projected printed volume would exceed an estimated weight in the material being chosen. Since you're already able to calculate volume, you should…

    3 votes
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      1 comment  ·  Admin →
    • Use a community translation platform

      I would like to share with you one of my top feedback from my customers (99% are local, so they're French just like me).

      They find the overall ergonomy of the website, in particular the interface to place order, very confusing. Most of them have difficulties to easily understand english, so it doesn't help. This might be a generation gap thing, because most of them are 40+.

      It feels a bit like some people in need of 3D print, could be stuck and discouraged of oredering because of it.

      Why don't you use https://www.transifex.com/ for example ?

      You would let,…

      11 votes
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        1 comment  ·  Admin →
      • Add content about automated post processing to your article on Knowledgebase

        You current highlight traditional methods for post-processing of SLA, SLS FDM, etc. but there are newer methods that are designed specifically for 3D printed parts that yield a better final product. I invite you to learn more on our website - www.postprocess.com

        1 vote
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        • clean the list for anything that is not an actual idea or feature request

          it seems that this too has become part spam and part q&a

          should it not be only ideas and feature requests?

          1 vote
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          • 8 Days is too long time to wait for payment to clear.

            Hi,
            I got three orders in my pot pending customer to confirm they got the parts, after several times chasing them. The customer gets theirs parts printed and shipped in 48 hours. Why do I need to wait two weeks to get payment? Sometime it doesn't matter how many times we chase the customer some of them just don't confirm receipt. Can we reduce the wait time? I think it is not fair on us Hub owners. I offer signed for delivery so I can track the parts been delivered.

            5 votes
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            • 3D

              Dear 3D Hubs team,

              I hope you are doing fine.

              I'm experienced FX makeup and prosthetic artist and my projects primarly includes FX makeup and prosthetics and props. but I do 3D modelling in Zbrush as well and recently I was Trainee within "Crater" studio.
              My ideas includes putting special effects skills and my prosthetics into the movies, plays, music video spots, video games (green screen and CGI combined with practical prosthetic mask) etc. but I also teach others how FX makeup and prosthetics can be used.
              I'm also willin and opened for receiving new project ideas, approaches, suggestions and…

              1 vote
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              • Estimate print weight based on the object's volume and print material(s) selected

                Would be very helpful to decide on a build material if it were known how much the end product "could" weight with the selected material. Maybe even list the weight(s) from all compatible materials available.

                1 vote
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                • When searching for high detail resin do not default to Formlabs.

                  Did Formlabs buy 3DHubs? What happened to receiving search results for all resin based printers?

                  3 votes
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                  • Instant Order - Makeprintable.com integration for fixing STL files

                    Hi 3DHubs,

                    It would be a nice feature for 3DHubs to fix errors in STL files before giving an estimate for the files to lower the risks of badly estimated files. Using a partnership with Makeprintable.com or a homemade solution.

                    I had a customer who uploaded an STL file, 3DHubs estimated it at 1.18 euros. After I tried slicing it, it turned out it had erros, big errors. After I fixed the STL on makeprintable.com and estimated the file again, I got an estimate of 8.58 euros, which is a BIG difference in the price.

                    If I was able to…

                    1 vote
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                    • New website format is awful

                      Bring back the old format please

                      1 vote
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                      • Students and Instant Orders - Set minimum Order value AFTER discounts.

                        Hi all,

                        I had an instant order and a student order this week with very low income on both orders.

                        I know that's part of the deal when I accepted instant orders and student discounts, but I would like to change that a bit.

                        So, I suggest 3DHubs to give us the ability to set a minimum order value AFTER applying this kind of discounts.

                        I mean, whatever discount 3DHubs can apply, if the final order value is below our expectation then the Hub can still be displayed in the results BUT without applying the discount. OR display a message…

                        1 vote
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                        • get the da vinci color

                          So that you can print full-color prints using only one filament and 4 inks
                          www.xyzprinting.com

                          1 vote
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                          • Allow buyers to pay extra for priority printing

                            I would like to have a checkbox to see if any Hub is willing to offer a priority service.

                            The Hub could for example not nest other parts in the building box. So the buyer compensates the lower efficiency of the printer with an extra fee.

                            16 votes
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                              1 comment  ·  Admin →
                            • Alert the buyer that the model does not fit the bounding box

                              I had to order something very quickly that needed to be printed in SLS. I contacted 3 different Hubs that offered a good price.

                              All three of them came back to me asking to split my model in half or to scale it.

                              I do not get why I did not get notified about this earlier in the stage, as this was a waste of time for both sides.

                              Thomas

                              3 votes
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                              • Currency

                                I would like to be able to set prices in my currency, Reais from Brazil (BRL). thanks

                                1 vote
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                                • check out a part of a order

                                  When you have a order with multiple part, and you made 2 part of 4, it would be nice, and handy to check out those part(mark them as finished)

                                  So the customer knows how far you are with a order, and you have overview of what parts you still need to make and which are done

                                  1 vote
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                                  • to not persist the transaction or change model before pay

                                    if i had an error i can't change anything so i must continue with the transaction , there is no way to abandon

                                    3 votes
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                                    • Payoneer

                                      Payoneer could be the new payment option for the countries where PayPal is not available...

                                      1 vote
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                                      • Ecomerce site for customized 3D printed parts

                                        3 D hub should start a site where 3 d printer owners can sell their customized parts. This will help users to buy parts directly through this sites rather than opting for 3 D printing. This will intern help 3 D printer owners to sell excess produced parts or can start a shopping corner for their parts

                                        1 vote
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                                        • Carbon fiber cord

                                          Hello,
                                          I am working on a jewelry project with very specifics constraints. My idea is to make an "indestructible" bracelet and I was looking, among other types of cords, at carbon fiber.
                                          My question is : would it be possible to 3D print carbon fiber in a string shape ?
                                          What I want is essentially a cord with 2 eye splices, one at each end, in order to attach my clasp/carabiner to both ends. Thank you !

                                          1 vote
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