3D Hubs Forum

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  1. Slack Integration

    You can create a simple integration with slack, where whenever a new order request comes, the intergration automatically creates a message in a dedicated channel in Slack. This would definitely help us manage our customer relations and decrease the customer response times. Or better yet, create an API where we can receive updates regarding our orders :)
    Thanks !

    1 vote
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    • Need a way to add a percentage pertaining local taxes

      Hi I am Sergio Romero from the 3DNG Hub
      I wanted to ask if it would be possible to add a separate percentage to add in taxes because in my country (Mexico) when a client asks for an invoice (which I need to provide by law) a percentage of 16% needs to be added, and I am to retain such percentage and present it with my year's tax record.
      This is really needed as the IVA (Impuesto al valor agregado) tax needs to be present in the receipt that I need to generate for my client with federal tax proof,…

      3 votes
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      • Percentage of completion for multiple objects

        If the costumer want more than 1 object, it will be great a progress bar in wich the hub can show to the costumer how much objects have been printed

        3 votes
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        • Allow customer to order existing files owned/created by hub.

          I would like to be able to list STL files owned by me for printing.

          The customer would be able to pick the file(s) from a list and order them. Preferrably with a picture of an actual printed part.

          This allows me to share my work without giving the file away in a printable format. This is a feature with a lot of the print services already.

          Thanks,

          3 votes
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          • Integrate a crowdsourcing for materials and a crowdfunding for hardware

            Give end users the ability to offer up not only services, but also products. Offer the venue at very little per transaction fee. At the sametime, provide a platform for crowdfunding all things additive manufacturing. Provide a community voted upon standards forum on everything from materials to procedures, to product quality to ? Allow 3d hubs to earn vote power according to number of jobs completed and user reviews.

            3 votes
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            • Ability for HUBS to review the CUSTOMER

              I believe customers should be able to get reviewed by a hub.

              The customer doesn't necessarily need to be able to see the review, just other hubs.

              This could benefit both parties.
              Examples:

              "Tim was a pleasure to work with while also being new to 3dhubs and printing" -Lets the hub know he may not understand 3dhubs or printing completely, so explain the process as you go.

              "Tim has unrealistic expectations for 3d printing" - Lets the hub know Tim may give you a rating that breaks that perfect 5/5 stars.

              "Tim took his time with replying" -Lets the hub…

              9 votes
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              • 1 vote
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                • support removal

                  extra option for customer when placing order to choose that support have to be removed by hub or customer, hub then can set flat rate or hourly rate for support removal.

                  1 vote
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                  • Add better workload management for popular hubs

                    I've been active on 3Dhubs for over 2 years now, and it shows in the number of orders I am getting. 4 or 5 per week is not exceptional at the moment. As a hobby printer with only one 3d printer available, this is quite a lot to manage,

                    Currently, the only way to manage workload is to change my hubs pricing, but this is not working very well. Iv'e raised my pricing a couple of times now, but the effect is limited.

                    I would like to have more options to manage workload for my single printer. Some examples:

                    -…

                    1 vote
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                    • pickup times

                      Set pickup times under Pickup delivery method so customers know before ordering when pickup is best available for 3dHubs.

                      1 vote
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                      • Separate single file multi part models

                        I've noticed more and more that customers are putting multiple parts in the same model file to avoid paying the multiple print charge. The reality is that some prints will print better when the parts are separated and will lead to less failed prints.

                        3 votes
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                        • Can you guys add an RSS feed for our open orders?

                          Since there is no app with push notifications, it would be great if there was and RSS feed for our open orders page so that we could use the RSS reader/monitor of our choice to alert us of newly submitted orders.

                          1 vote
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                          • Dark Theme?

                            Blender, Krita and other software allow you to change the theme of the UI. I think it would be beneficial for our eyes to implement a Dark theme for 3dhubs.com

                            3 votes
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                            • 3D Hubs Pricing should be by machine hours and material not volume

                              Businesses do not charge for volume on prints as it does not directly reflect the costs and leave a know value for margin in 3D printing.

                              The quote model should quote an expected print time (machine hours) plus the expected cost of material. It is impossible to guess and some parts are quoted quite low by volume but are much more expensive to print.

                              I just had a quote for a massive part but it had very thin walls and therefore was quoted at $150 when just my material and electricity cost exceeded $400 for this part.

                              8 votes
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                              • Median response time

                                Think it would be better to display median response time instead of average. Since the average hub has less than 30 (?) orders a single slow repsonse will drastically affect average response time

                                1 vote
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                                • Pricing option to print large orders of identical part by batch

                                  I recently received a huge order, about 200 tiny pieces for a board game and that took me a lot of time to organise the batches, monitor and stuff.

                                  I know there's an option for "subsequent prints" on the pricing page, but that applies to each individual other object in the order.

                                  It would make sense to add a princing option by batch, the batch can be automatically determined by 3D Hubs based on build plate, and object volume.

                                  For example if I want 3 euros for each subsequent print which applies to a large object, it wont apply to…

                                  1 vote
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                                  • I need a statement for my accountant of invoices and payments, as a service provider, not just the 3D Hubs fees

                                    Each month I want to easily print all the invoices sent - jobs Im working on, and payments received. It can also show the service fee paid.
                                    I dont want to go to each order and print the invoice ( those invoices are not very useful - they dont show the date payment was made)
                                    Just one statement of account would be nice. Ideally, it needs to show all jobs forever, and/or be filtered by month.

                                    4 votes
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                                      1 comment  ·  Admin →
                                    • site materials

                                      How about adding the material choices at the hub level then simply having check boxes on the machines to enable that material for the machine.
                                      reason, I have many different machines and a pretty wide variety of materials and colors. Many of the material will run in any of the machines and it is time consuming to setup every machine with a large matrix of material choices and colors.
                                      Oh and if this does happen how about a machine lever factor to bump or reduce pricing on the master material price for a premium or rough draft type machine.

                                      3 votes
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                                        1 comment  ·  Admin →
                                      • link to common terms

                                        I find myself often adding links in a conversation to the knowledge base to help explain common 3d printing related terms, for example, Infill, supports, plastic types.
                                        how about automatically adding links to the knowledgebase on common 3d printing terms in a conversation?

                                        1 vote
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                                        • Allow Mass-Editing of Printer Settings

                                          We run a few FDM printers of varying dimensions and all, but all of our materials and colors work on all of them. It is a little tedious to have to go in and edit each printer when we run out of a material or add new ones.

                                          It'd be nice if you could do it one of the two following ways:

                                          1. Assign groups of printers that all use the same material settings, and then update a single material list for that group of printers.

                                          2. Assign material settings to groups (i.e. one group for 1.75mm PLA options, one…

                                          3 votes
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