3D Hubs Forum

Everyday we make changes and improvements to 3D Hubs website. If you have ideas for improvements or feature requests, this is the place to drop them. Get other people to vote up your ideas to accelerate the focus we give to it.

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Method for hubs to market to previous customers

    Now that repeat orders figure in our ranking, it would be great if we had a way to see our previous customers and send them emails directly with coupons for their next order to get them back to our hub (and your site)!

    1 vote
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
    • Create an Enquiry Widget for our websites

      Here's a feature suggestion (which I will also post over at the user voice page) https://3dhubs.uservoice.com how about you also let hubs access a widget like the "order print" button that let's us also put "send enquiry" or along those lines. I would put this on my personal website as i do the 3D Print Order widget already, which is front and centre. How about that to encourage more enquiries through 3D Hubs which as hub owners we could then get more conversion over time by welcoming these enquiries and explaining and answering any questions potential customers have, which means…

      3 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
      • Different materials in 1 order

        I got some orders that i need to print different colors and different materials maybe a nice idea to add a button with color and material it needs to be printed in for every file

        3 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
        • Print time in days after payment

          To avoid confusion and unmanageable expectations it needs to be made clear to clients that the lead time starts AFTER payment is made and that if it is 24 hours or more since the item was submitted that it needs to be reapproved or the date changed.

          At present a client can request a print, we give a date and approve it then the client waits 2 days while other orders come in and the print queue gets bigger. Then its not always possible to make deadlines. Here I am at 2 am waiting on a print to finish so…

          2 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
          • Response time calculation

            Can we please adjust response time. Submissions at 2am negatively affects your response time. As do week end submissions. Either adjust the calculation to take into to account reasonable business hours, or better still add a feature so Hubs can set their business hours, which will indicate when people can expect a response. I'd go with the former, it's cleaner, and less prone to creating pressure on competing hubs to operate at stupid oclock.

            3 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
            • Encourage customers to review

              Perks to users who write reviews to increase customer feedback

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
              • Allow custom alignment of header

                The header on pages looks great for full desktop browsers, however the way it resizes/aligns the header image is not optimal unless the subject of the header is in it's center. e.g. my hub https://www.3dhubs.com/service/219117

                I would love it if in the hub options you could select alignment options (left, center, right) so that the mobile and smaller desktop sizes could view your hub optimally, depending on where the subject matter of your header is located.

                Would be simple a single line in the css I'd imagine to implement this and some buttons.

                Cheers,

                Lachlan

                1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                • Order welcome message

                  Order welcome message shall be written in hub's local language, or at least it should be possible to customize it.

                  1 vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                  • Add a 'Live Chat' option for hubs

                    When a hub is online, current you see a green glowing light next to their hub, i feel the customer should be able to then communicate directly with the hub if they have any questions, this will help the hub get business from the customer while also improve customer satisfaction, as more often than not a customer doesn't fully understand materials and settings such as layer heights.

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                    • Copy existing order

                      Allow copying existing order to a new one - taking the same data/material/HUB.

                      1 vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                      • Suspend Material

                        It would be great if I could take a material offline like we can for printers.

                        For example, I have some exotic filament for sale on my page and sometimes it is backlogged for reorder. It would be great if I could just suspend one filament from being an option while ordering without deleting the whole entry/pricing model.

                        Otherwise I have to delete and the recreate all the settings for the material when I get it back in stock.

                        Just a thought. Would be useful

                        3 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                        • On DLP+SLA comparison table - add the pixel size parameter (x-y) ,or DPI

                          This is a crutial parameter,much more than the Z resolution, which is usually not the issue...

                          1 vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            under review  ·  1 comment  ·  Admin →
                          • 1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                            • Make the user more aware that higher microns does not mean higher quality.

                              All too often I have customers order at 200 or 300 microns only to leave me a poor review after they thought that the higher the micron the number the higher quality resolution. I have to check with anyone that orders at 300 or 200 now whether they understand that they're ordering a medium to low quality print. But it would be much easier of 3D Hubs made the customers (which most are new to 3D Printing) aware that the higher the micron number does not mean higher quality, this could be rectified by a confirmation by the customer before…

                              9 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                              • Order using multiple materials

                                I have a project that needs (2) components and I wish to have them printed using different materials. Please consider supporting that scenario. Thanks

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                • Allow hubs to be ranked by default cost

                                  Pretty simple really, distance isn't that useful given that postage doesn't vary that much. But usually i have to scroll through 5 pages to find those hub offering the most competive prices.

                                  1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                  • The Auto-Rotate module for FDM 3D Printing "Tweaker"

                                    The efficiency of FDM (Fused Deposition Modelling) 3D printing is influenced by the orientation in which the printed object is positioned on the printing platform. The Tweaker is an open source python module which finds an optimal orientation for an object on a 3D printer's printing platform. The Tweaker can be regarded as an auto-rotate function, invocable from software as well as from a web-service to facilitate the workflow in a cloud-based manufacturing scenario as 3D Hubs is.

                                    Test it here: https://github.com/ChristophSchranz/Tweaker-3

                                    1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                    • display price/time (or other) options in a grid

                                      Looking through the offerings is time-consuming, and doesn't give you a good idea of when you'll get your order and for how much, since shipping isn't included. Instead, calculate full time and cost for each delivery option for each offering, and show them all in a grid with time on one axis and cost on the other. Then I can easily see my sweet spot. Color could be used to indicate ratings.

                                      3 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)

                                        We’re always looking to making it easier for a customer to select the right service provider. We’ll take this feedback into account when we’re redesigning that part.

                                      • simplify material selection

                                        The filtering by material is good, but there are too many variations on the base materials to be practical. If I know I want ABS, I can enter that in the filter field, but get 12 variations on ABS plus some other matches. This makes it nigh impossible to compare the options, as they are spread over many lists.

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                        • Add a "Vacation" setting or "Temporarily offline"

                                          If a hub owner is going on vacation or to a conference for a week or two it would be nice to have a vacation mode or a temporarily offline mode. There could be one toggle switch with a corresponding date field that takes the hub printers offline but still allows the hub to show in search results. The difference being that it has a message stating something to the effect of "This hub is temporarily offline and will resume accepting orders on (date)". This way existing customers know you're still around, and, potential new customers may see still view…

                                          20 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                          ← Previous 1 3 4 5 13 14
                                          • Don't see your idea?

                                          3D Hubs Forum

                                          Feedback and Knowledge Base