3D Hubs Forum

Everyday we make changes and improvements to 3D Hubs website. If you have ideas for improvements or feature requests, this is the place to drop them. Get other people to vote up your ideas to accelerate the focus we give to it.

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Implement a print time detection and cutoff time

    I keep getting orders at 10pm that are supposed to be shipped the next day. Not only that, they're large orders. I recommend you calculate the printing time and adjust the delivery date accordingly so I don't look bad for changing it. Also, if it is a short print, please add a cutoff time (like 7pm) where the order can't be shipped the next day.

    3 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
    • Add a guest portal for my clients to sign into my account to pay for their orders.

      I do freelance engineering design for many clients who need 3D printed prototypes of the items I design for them. I am tasked with getting quotes, and placing orders for these 3D printed prototypes. I like to use 3D Hubs, however it requires my clients to sign up for their own account then go through the process of re-quoting the parts under their account in order to place the order. Some of my clients have declined to do this, and asked me to use another 3D printing vendor because they don't want to go through this account and quoting setup.

      1 vote
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
      • Deadline Adjustment based on payment

        I see that the bug about deadline adjustment based on payment has been 'fixed' but the order I just did had the same issue.

        Accepted order, took 3 days to pay, by the time they paid it was on the day that the part was due. Had to adjust deadline. It should adjust the deadline based on payment date....

        1 vote
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
        • notify customers to review hubs and complete orders

          Many customers think that after orders have been printed and shipped, that their part is done. It means that hubs are waiting days to be paid out. Shipping costs are barely covered when you don't get paid days later. If 3D Hubs could send automated emails reminding customers to go back to the order page and complete/review the hub, that would make the stressful time from delivery to payout much better!

          2 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
          • Make an app to make it easier to communicate with customers

            I love that 3Dhubs messages me on the phone to let me know I've gotten a customer or a message. But the way with SMS, logging in via the browser and trying to navigate the UI on mobile is old fashioned and frustrating. Make an app to allow a more seamless experience in dealing with customers on the go!

            4 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
            • Shipping cost.

              I dislike the idea , I pay for shipping cost after my part printed, is it possible to budget/compute shipping cost when placing order, we make one payment only.

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
              • Larger file uploads

                With larger 3d printing ability files will be bigger. Would like to upload without splitting.

                1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                • split multiple items in one STL into multiple STLs

                  When a customer uploads one single STL which has multiple, separate items, it gets around the "Per Item" startup cost. I have had customers cancel when I split the order up and they see the price difference; Would be nice to have 3dhubs ask when more than one model is detected to confirm that it is one model or multiple.

                  3 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                  • Show shipping address at all times with order

                    Currently, when processing an order where shipment is requested, the shipping address is not visible either during the time the order is printed or after the print has been shipped out.

                    This makes no sense.
                    If I need to do a partial shipment, I need to ask the customer for their address.
                    Shipping address should be visible on an order at all times.

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                    • Add guest checkout

                      Allow customers to checkout without creating an account. Add an order as a "guest" instead and offer them the option to create an account. Makes it a lot easier for people who only need 1 or 2 objects printed. Instead of signing in, they would use their email address to track and respond to orders.

                      2 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                      • Make it easier for new customers to close out their orders and leave hub review

                        Our Hub gets a lot of new customers, and it seems like it is not intuitive for them to confirm receipt of parts (most never even confirm). After they confirm they should be directed to review the hub (which they can decline of course).

                        We have had customers very excited about their parts and who want to give reviews, but they only comment on the order page and never confirm or leave a review unless they are walked through the process which makes it feel like we are nagging for a review.

                        6 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                        • Away option/Our of office

                          Add an option for when hub is not available for a period of time to specify time of unavailability instead of taking offline the printer so orders can still come in. Example:
                          "I am away for (number of) Days and your order will be printed and shipped on (Date)"
                          Something like out of office option in emails inboxes. This message should be showing at the time customer is placing the orders so he/she is aware of the delay and make order request based on this. Hence Hub can still receive orders and accept them.

                          1 vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                          • Trello Integration

                            I use trello to organize all my orders and each specific part in each order. But I have to go in and manually enter all the information each time. It would be a big help for hub owners to have trello (or a similar service) to organize orders, parts, shipments etc. the existing system is okay but doesn’t break it down by parts and if you’re running several orders with several parts each Trello is a big help to make sure everything is running on time.

                            3 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                            • I'd like to be able to see all my reviews without having to go to each corresponding order page. I would also like my customers this option

                              I'd like to be able to see all my reviews without having to go to each corresponding order page. I would also like my customers this option

                              1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                              • Add greenaland as af 3d hubs service provider

                                I am located in greenaland. And no 3D hubs services are located in greenland. I provide FDM 3d printing. do add me. I cant apply due to greenland is not listed on your dropdown list.

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  1 comment  ·  Admin →
                                • Add an X, Y, Z, distance measurement to the Ruler

                                  I really like the ruler function in the model viewer. It would be nice to have an x,y,z,distance instead of just the distance like it is now. This will allow you to measure things faster, and more accurate than the way that it is now. Right now if you want to measure something you have to line up the points perfectly to get a thickness measurement of a feature.

                                  3 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                  • wall thickness vs strength of part

                                    After sing a document like this http://my3dmatter.com/influence-infill-layer-height-pattern/ it would be very nice for 3D hubs to maybe duplicate results and/or also have the comparison of infill vs wall thickness. This would allow for customers to make the most informed decisions and would also be nice for the hub owners to recommend different configurations.

                                    3 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      1 comment  ·  Admin →
                                    • Custom printer: Print volume + icon

                                      Hi guys, I am operating my custom aluminum Ultimaker-like printer. I don't know how it is with other listed printers, but I miss the settings of available print volume for my printer.

                                      Like you know from the list that I have custom Ultimaker, but that's it.

                                      And how about customized printer icon/photo?
                                      There is only "questionmark icon" which says nothing.

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        1 comment  ·  Admin →
                                      • plastic or foam of an artifact which is a rock that has different contours and multicolors(materials)

                                        Please assist whereas the stone artifact that I have can be scanned or another way which may create out of rubber, foam, and or plastic
                                        thanks.
                                        Thomas Gaudette
                                        508 639 9069
                                        tomdave73@gmail.com

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                        • on order page, when I hoover a hub profile it pop up "Deleted user"

                                          It is all in the title... it might be a small mistake, but on my order page (as a customer) when I hoover a profile line it pop up "deleted user", might not be the right text...

                                          1 vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                          ← Previous 1 3 4 5 17 18
                                          • Don't see your idea?

                                          3D Hubs Forum

                                          Feedback and Knowledge Base