3D Hubs Forum

Everyday we make changes and improvements to 3D Hubs website. If you have ideas for improvements or feature requests, this is the place to drop them. Get other people to vote up your ideas to accelerate the focus we give to it.

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  1. Add a "Vacation" setting or "Temporarily offline"

    If a hub owner is going on vacation or to a conference for a week or two it would be nice to have a vacation mode or a temporarily offline mode. There could be one toggle switch with a corresponding date field that takes the hub printers offline but still allows the hub to show in search results. The difference being that it has a message stating something to the effect of "This hub is temporarily offline and will resume accepting orders on (date)". This way existing customers know you're still around, and, potential new customers may see still view…

    20 votes
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    • printing time

      auto calculate order completition date based on printing volume (or other conditions), Sample scenario: i set that can i print for a single customer approx 5cm3 for day, customer upload models for a total of 15cm3, 3dhubs auto calculating order completition time on 3 business day ...

      4 votes
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      • Suspend Material

        It would be great if I could take a material offline like we can for printers.

        For example, I have some exotic filament for sale on my page and sometimes it is backlogged for reorder. It would be great if I could just suspend one filament from being an option while ordering without deleting the whole entry/pricing model.

        Otherwise I have to delete and the recreate all the settings for the material when I get it back in stock.

        Just a thought. Would be useful

        3 votes
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        • Copy existing order

          Allow copying existing order to a new one - taking the same data/material/HUB.

          1 vote
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          • 1 vote
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            • Order welcome message

              Order welcome message shall be written in hub's local language, or at least it should be possible to customize it.

              1 vote
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              • Add a 'Live Chat' option for hubs

                When a hub is online, current you see a green glowing light next to their hub, i feel the customer should be able to then communicate directly with the hub if they have any questions, this will help the hub get business from the customer while also improve customer satisfaction, as more often than not a customer doesn't fully understand materials and settings such as layer heights.

                1 vote
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                • Limit part size based on printer type

                  I have been receiving a lot of orders for large parts that are too big to be made by any of my printers. I suggest adding a feature to limit part size based on the type of printer or at least provide an alert to the customer and the hub that the part may be too big. Another approach would be to identify hubs that could print "XL" parts prior to ordering, which is similar to what is currently done for hubs that can print "HD" parts. That way customers would only be seeing hubs that can print large parts.

                  4 votes
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                    1 comment  ·  Admin →

                    Hi MakerStrong, we do filter printers based on the size of the object, however we don’t do so on the order widget which is used on the profile pages and external websites. This is something we’ll address soon. Thanks for flagging!

                  • On DLP+SLA comparison table - add the pixel size parameter (x-y) ,or DPI

                    This is a crutial parameter,much more than the Z resolution, which is usually not the issue...

                    1 vote
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                      under review  ·  1 comment  ·  Admin →
                    • Get a mobile app

                      I realize you guys are pushing the "mobile site" as a be-all-end-all but an app would allow Push notifications, full use of the iOS/Android notification APIs and in general I'd way rather hit a single button on my phone than have to navigate through Safari, go to my bookmarks, pull up the site, then wonder if cookies will work right.

                      Additionally, iOS users could then apply a touch ID to login. Boom. Expert-level UI/UX for the win. You'd be silly to not be going this direction, honestly.

                      21 votes
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                        Hey Josh,

                        Thanks for the feedback – good stuff! We’re currently reviewing our options for native app support or notification of push messages.

                        The touch ID idea is pretty rad!

                        Thanks,
                        Brian

                      • Improved 3D printing trends

                        I was very disapointed that the part about the color distribution is no longer a part of the quarterly trending report. It was the only information that I could use for planning how to stock my hub to meet customer demand. What I would like is for that part to come back and also getting information about distribution of material, layer height, printing technique and build volume. If it would be possible to make the information available on a local level (per country/region) it would be extremly helpful and allow for the hubs to understand the customer demand.

                        15 votes
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                          under review  ·  1 comment  ·  Admin →
                        • Averange completion time for orders

                          hi,

                          we have now the 'Response time' indicator....how wold be if there were also an 'Averange completion time for orders' indicator. So can the Clients see how fast does the Hub complete the orders. I have set the completion time 7Days to have safety margins (defects of the printer or no material or lack of time etc) but normally I ship the parts in 2-3 days.... I'm sure that lot of hubs are doing the same way

                          1 vote
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                          • Make receipts look more professional.

                            Adding the ability to configure the look of a receipt would be appreciated. At least make them look similar to the Invoice layout.

                            1 vote
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                            • show uploads in the order uploaded, not sorted.

                              Apparently you sort the names of the uploads in the Order Details. It would be more convenient if you would leave them in the order they were uploaded, oldest at the top. There is no reason to sort, and leaving them in upload order is easier for us to map to our recollection of doing the uploads.

                              1 vote
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                                Thanks for the feedback. I agree that this can be cumbersome. We’re reviewing to rebuild this part of the system , which should also solve this issue

                              • Improve the location information and make it easier to access

                                I visited your site on recommendation of a colleague on a course I am taking. I just wanted to know where the 3d printers are near to where I live and accessible by public transport. Could not find that information without joining up and even then it is just maps in a general area. needed more precise information. Even though I am in Dublin ROI on my profile my phone number option was suggesting +44 which is the UK. Please improve your location information. I don't want to browse loads of stuff and scoll down. I just want a quick…

                                1 vote
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                                • Ability to enter/log your invoice number & date against a completed order and have that in the order list as filter item

                                  Add an 'invoice nr' and 'invoice date' field to the complete order context. So as a hub it makes live easier to administer your orders. Then also have those two properties available in the orders list and export feature.

                                  1 vote
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                                    HI Alain,

                                    Thanks for your feedback. We’re looking at how we can make the invoicing process easier. I’ll reach out to you once we’ll get to it.

                                    Best, Rob

                                  • The Auto-Rotate module for FDM 3D Printing "Tweaker"

                                    The efficiency of FDM (Fused Deposition Modelling) 3D printing is influenced by the orientation in which the printed object is positioned on the printing platform. The Tweaker is an open source python module which finds an optimal orientation for an object on a 3D printer's printing platform. The Tweaker can be regarded as an auto-rotate function, invocable from software as well as from a web-service to facilitate the workflow in a cloud-based manufacturing scenario as 3D Hubs is.

                                    Test it here: https://github.com/ChristophSchranz/Tweaker-3

                                    1 vote
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                                    • printer model & widget

                                      1) hide 3d printer model to customer
                                      2) unbranded Embeddable Order Widget without any reference to 3dhubs to use in external website

                                      0 votes
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                                      • 1 vote
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                                        • Allow hubs to be ranked by default cost

                                          Pretty simple really, distance isn't that useful given that postage doesn't vary that much. But usually i have to scroll through 5 pages to find those hub offering the most competive prices.

                                          1 vote
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