3D Hubs Forum

Everyday we make changes and improvements to 3D Hubs website. If you have ideas for improvements or feature requests, this is the place to drop them. Get other people to vote up your ideas to accelerate the focus we give to it.

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  1. Add a "Vacation" setting or "Temporarily offline"

    If a hub owner is going on vacation or to a conference for a week or two it would be nice to have a vacation mode or a temporarily offline mode. There could be one toggle switch with a corresponding date field that takes the hub printers offline but still allows the hub to show in search results. The difference being that it has a message stating something to the effect of "This hub is temporarily offline and will resume accepting orders on (date)". This way existing customers know you're still around, and, potential new customers may see still view…

    45 votes
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    • support removal

      extra option for customer when placing order to choose that support have to be removed by hub or customer, hub then can set flat rate or hourly rate for support removal.

      10 votes
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        under review  ·  1 comment  ·  Admin →
      • distinguish between different parts and copies of the same part

        Right now, the subsequent prints pricing option treats multiple different parts and multiple copies of a single part the same way. For almost any printer, setting up 10 parts is going to take way longer than setting up 10 copies of the same part, but there is no way to account for this. For some of our printers, this is really exaggerated and difficult to establish pricing for.

        3 votes
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        • I really would like to have a mobile app to control my account and possible orders. incl an STL viewer to see what type off order is waiting

          I really would like to have a mobile app to control my account and possible orders.
          including an STL viewer to see what type of order is waiting.
          The app would increase my response time which is nice for my customer.
          Also commenting an order and communicating with the customer would be a lot easier.

          12 votes
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            Hey MeltX,

            We hear you, we would love to have this too. Of course building and maintaining native apps can be resource heavy so we’ll have to discuss and determine when the timing is right.

            Thanks for sharing!

            Best,
            Brian

          • Allow materials list to be entered once and shared between printers

            I would like to separate the materials list from the printers list. The goal is to be able to have the materials list entered once - or imported from a spreadsheet - and then be able to select with a checkbox or similar operation what printer can do what material. I have a large list of available materials and when I add a new printer I have to duplicate it because my printers all use the same materials. To be able to enter the materials once would save quite a lot of time for me.
            Another detail of that idea…

            7 votes
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              1 comment  ·  Admin →

              Hi Ben,

              Seems like a fine idea! We’ll keep this in mind once we re-do the printer interface, as there are more improvements planned for that part of the platform.

              Best,
              Brian

            • create your own discountcodes

              I would like to be able to hand out my own discount codes to new clients. I use the 3dhubs widget on my own site and want to advertise to create new clients.

              7 votes
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              • Get a mobile app

                I realize you guys are pushing the "mobile site" as a be-all-end-all but an app would allow Push notifications, full use of the iOS/Android notification APIs and in general I'd way rather hit a single button on my phone than have to navigate through Safari, go to my bookmarks, pull up the site, then wonder if cookies will work right.

                Additionally, iOS users could then apply a touch ID to login. Boom. Expert-level UI/UX for the win. You'd be silly to not be going this direction, honestly.

                28 votes
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                  Hey Josh,

                  Thanks for the feedback – good stuff! We’re currently reviewing our options for native app support or notification of push messages.

                  The touch ID idea is pretty rad!

                  Thanks,
                  Brian

                • 3DHubs should NOT exclude hubs where the model can fit in diagonale

                  A friend of mine asked me to print something for him and I uploaded his model to 3DHubs to get an estimate/price from my own Hub, but then I figured out that my Hub wasn't listed. Even if I already checked that the object perfectly fits on my build plate in diagonale with a 10mm raft using Cura.

                  I would like 3DHubs to change the way they select Hubs based on build plate width and height only (based on their printers database)

                  Some objects can fit on the build plate in diagonale and can be perfectly printed. This is causing…

                  18 votes
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                  • Allow for circular bed shape

                    As there are more and more delta style printer with a circular bed shape, it would be nice to list these printer as capable of printing a diameter of ...mm instead of a rectangular box.

                    For instance if a delta printer had a Ø400mm bed, it would be listed as 283x283mm (I guess), so if an user is asking for a volume based on a rectangle 380x115, it would be rejected.

                    4 votes
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                    • Change minimum pricing when using many pricing components

                      When adjusting the price for materials it is great that you can use many different components to set the price fairly. Although since every component has a minimum pricing, the cost steadily increases with more pricing components. Perhaps there could be a minimum pricing on each of the Marvins instead, I think that would enable a more fair pricing on parts without increasing the price too much.

                      3 votes
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                        1 comment  ·  Admin →
                      • Allow visitors to Browse 3D printing services without having to upload a file. (Suggested solution: Example parts files)

                        This would probably help first-time visitors (such as myself) get a better idea of what the website is all about, as well as what prices to expect. I think this would increase the likelihood of newcomers sticking around. (I'm still not 100% sure I have the right idea of how this website works.)

                        I stumbled upon this website while making Google searches about 3D printing. While I have previously dabbled in 3D modelling, I have as of yet never made use of any 3D printing services – I'm merely considering doing so at some point. As such, I don't have any…

                        8 votes
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                          1 comment  ·  Admin →
                        • Calculate the printing time for delivery time

                          Can you please calculate the printing time. At the moment i have a order to print 2 pcs, every pcs will print 48 hours = 4 Days !

                          2 votes
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                            under review  ·  1 comment  ·  Admin →
                          • Filter hubs more thoroughly

                            I think if 3D Hubs had more filters- such as by response time and or order completion time, by ratings, by orders completed, and most importantly by price people would find what they were looking for more easily and be more likely to order, generating more income for makers And 3D Hubs. That would allow certain Hubs with lower end printers to cater to those who want cheap parts, or if you need a perfect piece you could search by rating to see who does the best job.

                            5 votes
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                            • Remaining stock availability

                              Sometimes the client wants to print something very large and the amount of material available is not enough

                              3 votes
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                              • Allow instant order to be much more configurable.

                                I want to offer instant order, but not for all of my materials within a printer. Some of the TPU prints and other composite filaments are much more risky about printing vs ABS or PLA.

                                Give each material and printer a radio button to turn on or off instant order.

                                3 votes
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                                • Need a way to add a percentage pertaining local taxes

                                  Hi I am Sergio Romero from the 3DNG Hub
                                  I wanted to ask if it would be possible to add a separate percentage to add in taxes because in my country (Mexico) when a client asks for an invoice (which I need to provide by law) a percentage of 16% needs to be added, and I am to retain such percentage and present it with my year's tax record.
                                  This is really needed as the IVA (Impuesto al valor agregado) tax needs to be present in the receipt that I need to generate for my client with federal tax proof,…

                                  3 votes
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                                  • Fixed price on support removal!

                                    I love the new feature where 3DHubs is able to calculate the support material needed in a print.
                                    The option added for support removal based on surface area is a great start.

                                    Though often times I have to spend as much time for cleaning up a small part with complex geometry vs a larger part with simpler geometry.

                                    So I would like to set a fixed rate on support removal (also depending on the material choice of course).
                                    E.g. €7 for support removal on ABS parts, but €12 for TPU parts.

                                    3 votes
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                                    • I need a statement for my accountant of invoices and payments, as a service provider, not just the 3D Hubs fees

                                      Each month I want to easily print all the invoices sent - jobs Im working on, and payments received. It can also show the service fee paid.
                                      I dont want to go to each order and print the invoice ( those invoices are not very useful - they dont show the date payment was made)
                                      Just one statement of account would be nice. Ideally, it needs to show all jobs forever, and/or be filtered by month.

                                      5 votes
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                                        under review  ·  1 comment  ·  Admin →
                                      • pickup times

                                        Set pickup times under Pickup delivery method so customers know before ordering when pickup is best available for 3dHubs.

                                        3 votes
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                                        • Is it possible to add videos to the profile of my printer?

                                          The title says it all:

                                          I have created several time-lapse videos of some printed pieces and I would like to show it in my profile.

                                          4 votes
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