Response time calculation
Can we please adjust response time. Submissions at 2am negatively affects your response time. As do week end submissions. Either adjust the calculation to take into to account reasonable business hours, or better still add a feature so Hubs can set their business hours, which will indicate when people can expect a response. I'd go with the former, it's cleaner, and less prone to creating pressure on competing hubs to operate at stupid oclock.
We’re planning to add a business hours feature to fix these issues. We’ll keep you posted when we’ll start development
Bo Herrmannsen commented
i can vote for this also, had my response time skewed a few time as orders came in late and i was gone to bed
business hours could also indicate when you want to have sms notifications sent
Michael Franchino commented
This would be a HUGE help. Most of my orders come in after business hours.
I totally support this idea although I feel bad because I work shift and only able to serve during the so-called stupid o'clock >_<