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  1. Get VAT registration rules right

    Okay, the new system for 'fulfilment by 3d hubs' sounds great - I agree that selecting hubs with good stats sounds fair and is in the best interests of the customer. However, VAT registration for 26 of the 28 EU countires is not manditory for small business (depending on the thresholds of the income of the business). - But we all know that your county 3d Hubs has no exclusion threshold, for which I am sorry you have to register and pay VAT and do all the paperwork, but other countries don't work the same.

    Here you will find a…

    15 votes
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    • Response time for orders received during the night

      I received an order request at 12:25am. It is Sunday. I then received an email from 3D Hubs at 4:26am requesting for a response and saying this will improve my hub ranking, implying that it would decrease my hub ranking if I did the opposite, to not respond within 4 hours.

      I received these emails at 8:57am, again to reiterate it is Sunday morning. I was not even awake to get the hint from the 3D hubs digital night owls.

      My suggestion to 3D hubs.

      If an order comes in anytime during "out of hours", for example let's assume those…

      76 votes
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      • Fulfilled by 3DHubs, make manual selection of another Hub more visible

        Just noticed that 3D Hubs partners in my country doubled their prices since day 1 as only ONE hub is now the only visible Hub in my country for most materials.

        I suggest 3D Hubs to add a more visible button during the material selection and give customers more choices easily.

        12 votes
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        • Prevent instant order for object that dont fit with any one orientation

          several instant order have come through where the object when plated correctly for it idiosyncrasies or least support are way too big to fit the printer XY build envelope. Since the order is instant price, adjustments are not optimal.

          5 votes
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          • CNC wood cutting service

            I see you have 25 materials available for your CNC service, but mostly this is metals and plastic. Adding a CNC wood cutting service would be very useful to many people. Think of cabinet building, etc.

            2 votes
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            • I have invented the fish feeder,the mother of all fish feeders,this mother feed her babies through the umbilical cord/plastic tube from the

              I have invented the fish feeder this mother feed her babies through the umbilical cord/plastic tube from the stomach to the fish aquarium it feed fish in an aquarium for two weeks while on vacation have a patent pending application 15/906,659 looking for a searous partner to move it forward email me at clarence.johnson@mygait.com thanks

              1 vote
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              • Make an app to make it easier to communicate with customers

                I love that 3Dhubs messages me on the phone to let me know I've gotten a customer or a message. But the way with SMS, logging in via the browser and trying to navigate the UI on mobile is old fashioned and frustrating. Make an app to allow a more seamless experience in dealing with customers on the go!

                49 votes
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                • 1 vote
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                  • 1 vote
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                    • More detail input option on cost setting

                      It'll be great if 3D hubs can provide more option on setting, factor in printing time, material weight etc, like we can provide our own detail print setting, that will help providing an accurate cost.
                      I can't see how the estimated cost is calculate, it quite often different from our slicing setting, if there's a standard detail of basic setting shown for different slicing software at least we can set accordingly.

                      1 vote
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                      • propose a one page price comparison between materials

                        for plastics for instance, it would be great to have all prices displayed on a single page in order to get a quick idea of price differences.

                        1 vote
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                        • review SelfCAD- New CAD browser-based CAD program

                          SelfCAD is a new browser-based CAD/CAM program that was launched last year and it allows users to model, sculpt and print all under one program hence they don't need to launch multiple programs in order to work on their models. It's easier to learn yet powerful.

                          In addition, this software has a built-in slicer, so you can prepare your models for 3D printing without needing any additional software which can be hard to handle if you are in a classroom or workshop and this makes SelfCAD the perfect software for students and teachers and also for professionals and artist.

                          SelfCAD…

                          3 votes
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                          • Wax Casting

                            I do a lot of wax casting... it would be great if you guys printed directly in wax (I know this is available but you guys don't do it). This would enable me and thousands of other professionals and hobbyist to accurately produce wax models from CAD to print to casting without the expensive printer equipment.

                            3 votes
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                            • NEW LAB FOR : NANOMEDIC,NANOROBOTIC ,NANOSATELITE

                              LOOKING FOR SOME INTERESTING IN LAB ROBOTIC PART

                              1 vote
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                              • busy machines, offset time estimates, job scheduling, calendar

                                If somebody requests a print on a machine and I accept it, the earliest start date for any new request should be the day after the first order is completed.

                                If machines could be shown as "busy" in a calendar, clients could reserve the machines for future jobs, and offline periods could be scheduled publicly (for moves, holidays, and such).

                                The ability to embed this hypothetical calendar tool in other sites would be neat too.

                                12 votes
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                                  1 comment  ·  Admin →
                                • Add 'date' and 'quote number' columns to the "My Orders" page. This would be useful for corporate customers.

                                  I uploaded the design but I'm not the person that will be paying for it. Seeing the date and quote number on the "My Orders" page will help my purchaser to select the correct line item to purchase.

                                  1 vote
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                                  • More Translucent color options!

                                    I want to add my translucent orange PETG to my list of materials, but there is no translucent orange! It would be a better idea to have a button that can indicate if a material is translucent or not. For example, if you have like me translucent orange, you can select the normal 'orange' color and then tick a checkbox or press a button to make it a translucent color.

                                    2 votes
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                                    • FDM Optimized Model Orientation does not fit.

                                      My printer (SeeMeCNC Artemis 300) has a build volume of up to 290mm (Diameter) x 500mm (Height), yet some instant orders come through where the parts need to be rotated to fit within my build area. The file viewer does not realize which dimension is my Z-Height and which is the X/Y Diameter of my printer. Reorienting the part so it fits in my build area uses additional support material, causing me to add additional costs to the price quoted to the customer. The instant quote should take into account the orientation that the parts will need to be printed…

                                      3 votes
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                                      • Allow for print time as an pricing option

                                        This has been asked over and over again since 2013-2014

                                        now that 3dhubs are using a slicer to detect printability etc i cant see why it has not been added

                                        even if a hub uses a different slicer it will still be usefull as hubs can just adjust their price relative to what 3dhubs thinks it takes

                                        5 votes
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                                        • Variable Lead Time

                                          I'm sure this is on here somewhere already but just to re-emphasize it: would be great to give hubs the option to offer variable lead times. Variability depending on material as well as order size would be great. Right now I have my lead time set at four days because I don't want to disappoint customers with larger orders. However I feel I may be missing out on customers with smaller orders, i.e. one or two parts because I can usually get those done in a couple hours or overnight but they only see a lead time of 4 days…

                                          6 votes
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