3D Hubs Forum

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  1. Adding a customizable Optional Pricing Detail in the Printer/Filament description

    As an online purchaser, I really hate seeing additional charges at the time of checkout, I'd like to see everything calculated and estimated up front. As of now, the Optional Pricing Detail feature on each print material is limited to Subsequent Prints, Object Volume, Bounding Box Volume and Surface area - none of which I use because these are usually embedded in the First Print Box. I do however charge State sales tax and would like to at least list the percentage (up front, not add after the order has been placed). I'd also like to add (up front) and…

    3 votes
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      Hey William, thanks for this feedback. This is quite a specific use case which we would love to support but since it’s only for a subset of our users it doesn’t have the highest priority.

      You do know we support Sales Tax as a surcharge on the order since late December?

    • Reprint option

      Under your account you could show the history of your prints and if you wanted to reprint the exact same thing have that option to bring up an old uploaded STL or wtv and find a new hub or use the same hub. STLs are small files so it wouldnt take that much server space, or maybe just like the last 10 prints if space is an issue

      5 votes
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        1 comment  ·  Admin →
      • Hub Procuct Offerings

        I design as well as print, I'd like to have folks be able to buy my designed products from my hub, what do you think?

        36 votes
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          Hey Richard,

          Very cool, this has crossed our minds (and brainstorms) a few times in the past. If we want to do this we want to do it well, and it’s a pretty serious chunk of functionality to build so it might take a little while till we can offer it, but it’s on our radar :-)

          Best,
          Brian

        • Options volume printer

          Hello,
          Today I had one element in the valuation, and decided to put it in 3D Hubs to see what the competition offers. My part has a width of 55 cm and no problem can be printed out on my printer ProCoPrint3D / ME. Unfortunately, to my surprise did not see my printer as printable.
          My printer has a field with dimensions (YXZ) 40/45/55 cm so I do not see a problem when printed at an angle of 90 degrees upward or 41 degrees frontally. When I set the object at an angle of 45 degrees and I generated another…

          2 votes
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            Hey Christopher,

            We take a few percent margin as many hubs don’t like/are not able to print to the full dimensions of their printer. Apparently this leads to some unwanted side effects, we’ll evaluate what we can do about this.

            Brian

          • Make 3D HUBS a Pooled Printing Platform

            3D Hubs website could randomly select a hub to print an item that someone uploads to print. This would even out the amount of prints that a hub receives and increase the number of orders other hubs get. If the user wants to pickup the item then the website would only choose a hub within an area the user defines or if they are okay with the item being shipped then it would choose a hub within their state or country. A user would still be able to manually select the hub if they wanted to. Payment would still go…

            3 votes
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              Thanks Martin,

              This is what is also referred to as a reverse-marketplace, something we’re not currently offering but it could be of interest for certain specific use cases. Thanks for suggesting we’ll keep it in mind.

              Brian

            • Addition to the Print Queue list a sortable column showing "Completion Date / Payment Date"

              "Completion Date / Payment Date" sort-able column
              Showing both expected completion and payment made dates
              This would help the hub quickly define a schedule to avoid conflicts
              Right now you need to view the order page to view this info

              1 vote
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                1 comment  ·  Admin →
              • translate widgets

                Ability to translate a widget by myself: if you cannot right now translate the website in other languages, you can at least allow people to edit the texts of the order widget, so that our customers that do not speak english can actually use it ! Thanks for considering my suggestion.

                1 vote
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                  1 comment  ·  Admin →

                  Hey Josselin,

                  Thanks for sharing that idea, I’ll have a chat with our team who built the widget, however I think that it might take some time before we get around to this, as its somewhat complicated.

                  Brian

                • more materials option for metals and ceramics

                  Is it possible to increase the materials options for printers, such as metals and ceramics?

                  1 vote
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                  • Give Hubs the option to sell Gcode or print profiles. Like $10 if the buyer wants to get the Gcode output.

                    We sell to many experienced 3d printers. Let us have the option to sell the Gcode/print profile along with the finished print. Then if the customer wanted to print it themselves, they could have the exact profile used on their part. Either make it flat rate or let the hubs set their individual rate.

                    3 votes
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                      Hey Aaron,

                      Interesting idea, we’ll have a talk about it here. If we decide to implement this it probably wont end on top of the backlog :-) For now you could manually charge an additional service fee for the GCode and add it as an attachment to the order right?

                    • More machines and the ability to upload other file types SVG or AI files.

                      Does not need to be as complex as the 3D printing system,
                      But it would be nice if it was possible to add laser cutters to the machine list and other custom machines easily, and also support other files like SVG, AI, DFX.
                      The Hubs can provide custom quotes per job, no need for an automated system to begin with.

                      9 votes
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                        1 comment  ·  Admin →
                      • 3dhubs scanner guide

                        the hubs printer guide is e great tool for beginner and pro..3dScanners are almost symbiotic linked to printers, and a great tool for consumers who print, but not design yet, or for quick prints etc.. wouldn,t it be an great idea to make a 3d scanner guide, based on experience in the hub comunity

                        greetz alf mayor utrecht for 3dhubs

                        1 vote
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                        • Add Thermal color changing as a possible material

                          There are certain plastics that change color depending what temperature they are and it makes printing easier to see cold spots and they can make fun toys and different contraptions that deal with temperature. It would add to the diversity of printing projects possible and make it easier for smaller hubs to attract more customers.

                          6 votes
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                            1 comment  ·  Admin →

                            Hi Ben,

                            Thank you for your suggestion. Could you be more specific in what kind of plastics you are talking about? Do you have any specific brands that you would like to be added? I need a little more information to add these materials.

                            Cheers,
                            Mercedes – 3D Hubs

                          • Embeddable REAL Ordering Widget

                            Have you considered improving the widget so users can fully embed the entire upload, quote and order process into their own website?

                            By adding this feature I think you would attract some bigger players in 3D printing by giving them a seamless process but using the 3Dhubs system. Obviously 3dHubs would still get the commission on sales whilst giving users a real tool to use on their own website (rather than just linking to the 3DHubs website like the current widget).

                            If you would like I could create a mockup screen of my idea.

                            Thanks,
                            Simon

                            13 votes
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                              Hey Simon,

                              Thanks for the feedback, making the widget embeddable like you mention should be possible also the discount vouchers is something we planned to add to the widget.

                              If you have any further ideas you can share them here or directly with me brian@3dhubs.com

                              We’ll keep you posted!
                              Brian

                            • filament management

                              Right now when a printer is added, filaments need to be added from scratch. I suggest creating a materials library where all filaments that a hub uses can be added, available colors selected, and price points for low-medium-high affixed. When a new printer is added or modified, all that is needed is quick selection of what filaments and resolutions to apply. Include an option to assign printer-specific values, but have a global default as to what is in the library.

                              5 votes
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                              • Add a Slideshow of Images!

                                To improve the showcase of our printed designs a slideshow would be great that way the more the the first page can be readily available to be seen by customers.

                                7 votes
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                                  Hey Simon,

                                  Yes that makes perfect sense. We’ll add it to our roadmap and tackle this as soon as we get around to refreshing the Hub Profile pages.

                                  Thanks for sharing,
                                  Brian

                                • issue subdomain (ie. myhubname.3dhubs.com) - so people can market in print

                                  When someone opens a 3dhubs site/node, issue them a subdomain name.
                                  example - site name is "My3dprojects"
                                  subdomain - http://my3dprojects.3dhubs.com)

                                  Makes for easy advertising in print form (business cards, logos on car windows, etc...)

                                  7 votes
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                                    1 comment  ·  Admin →

                                    Hey Paul, thats a cool idea!
                                    Let me discuss with the team and see if we want to do this and what the time frame would be for getting it in place.

                                    Brian

                                  • Get a mobile app

                                    I realize you guys are pushing the "mobile site" as a be-all-end-all but an app would allow Push notifications, full use of the iOS/Android notification APIs and in general I'd way rather hit a single button on my phone than have to navigate through Safari, go to my bookmarks, pull up the site, then wonder if cookies will work right.

                                    Additionally, iOS users could then apply a touch ID to login. Boom. Expert-level UI/UX for the win. You'd be silly to not be going this direction, honestly.

                                    36 votes
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                                      Hey Josh,

                                      Thanks for the feedback – good stuff! We’re currently reviewing our options for native app support or notification of push messages.

                                      The touch ID idea is pretty rad!

                                      Thanks,
                                      Brian

                                    • Expedited printing service charge/fee addition to user print submission process

                                      Hi. As an operator, I typically get this from customers A LOT.

                                      "Hi Scott, Can you do print between 5pm today for pickup at 2pm tomorrow?"

                                      Can you please add an option to print expedited jobs in the drop down for added services? OR can you please ask customers to specify WHEN they require prints to be done, if they have a deadline ... and then automatically add on the expedited service charge? 3-D Printing is not a one button process, and it requires a lot of labor and time in terms of setup, maintenance, and post processing. You are…

                                      16 votes
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                                        Hey Scott,

                                        Deadlines are now shown on each order by default. The expedited delivery charge or rush delivery is still in the making.

                                        Best,
                                        Brian

                                      • Show active orders in the drop down menu

                                        It would be nice to see all the active orders in the drop down menu so i do not have to go to order site just to switch from one order to another :)

                                        3 votes
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                                        • Allow business hours for hubs

                                          Allow a business hours setting so that the response time doesn't start until the hub is open for business. This will help users know not to expect a response until the hub is open and will save hub operators from 4 AM text messages or emails from the reminders.

                                          75 votes
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