3D Hubs Forum

Everyday we make changes and improvements to 3D Hubs website. If you have ideas for improvements or feature requests, this is the place to drop them. Get other people to vote up your ideas to accelerate the focus we give to it.

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  1. 2 votes
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      Thanks Rex for these ideas, they are quite specific use cases for expert users, so they are not our top priority. The filtering per country or continent has a much broader audience so we’ll plan that one in the coming months.

    • Support adding a "about me" video to main hub area for visitors to watch

      Support adding a "about me" video to main hub area for visitors to watch.

      I'd love to post up a video about myself and what I can offer to my customers to my Hub page. Be also cool if the Hub banner was able to be linked to a YouTube video.

      1 vote
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        1 comment  ·  Admin →

        Hey Aaron, cool idea – let me discuss with the team and see when we can add such feature. It will be a couple months though as our roadmap is packed!

      • Business Card Template

        Create a business card template so we can (2d color) print and include with the prints!

        Right now I put the print in a ziplock bag with one of "myhub" stickers outside and one of the cool stickers that you sent in the bag as a gift.
        I want to put a business card inside the bag instead.

        Maybe you can put together a "merchandising kit" for us to download and print locally or to purchase the items from you.
        CHEERS!

        31 votes
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          Hey,

          We’re looking into supporting our Hubs in any way we can. This certainly is something that we feel a lot of Hubs would value.

          So stay tuned!
          Brian

        • Print Setup for MultiColor printers

          i'm planning to fit a #D printer with a multicolor printhead "Diamond Hotend". When setting op a new printer in my hub I would like to be able to setup a multicolor selection option for custommers.

          I envision hub owners can do the following
          - select the appropriate printer model
          - enable a checkbox with monochrome (default) or multicolor option
          - when multicolor is selected - indicate how many colors (2,3,4)
          - when custommers go to 3D hubs, they would be allowed to search on monochrome versus multicolor
          - they select the hub they want, and (dependant on the color…

          3 votes
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            Hey Martin,

            Thanks for the feedback. It makes sense to get ready for the next wave of multi-color/material printing on desktops. We’ll work on it with the development team in the coming months.

            For now you can add colors: “dual, triple, quadruple color” as options.

          • Allow customer to access web/IP camera during prints for added fee

            This would give an overall better customer experience and an added value to my hub.

            24 votes
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              Hey Matt,

              Thanks for sharing this cool idea, I’ve had many Hubs reach out to us for this feature so its definitely something we aim to add in the coming months.

              Any ideas for lightweight plugins or services that would support this?

              Brian

            • Add a Print queue option allowing other customers to see how busy you are

              So If There was a list showing where a customers order is upto, Example " You just requested a print the seller has done within 3 days but the seller has 12 other orders to do, You want to keep in that time frame to get a good review but not everyone has there items printed at one time, A Print Queue would allow a customer to know how far they have to wait for there print to be done" if the system worked off order time + amount of online printers the Customer will see Either "Printing" or "In…

              9 votes
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              • Make it more obvious that the "admin" assigned to our orders are admins, and not the printer or the customer.

                When I first joined 3Dhubs I remember accidentally thinking the "admin" assigned to my orders was the customer. I also get customers that think the "admin" is the one printing their order. Please make it more obvious that the admin is an admin and not the printer or the customer. Their name doesn't need to be as large or obvious on the page, and could even be a generic title instead of their name.

                1 vote
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                  1 comment  ·  Admin →
                • Allow for multiple email addresses in Notification Preferences

                  Wouldn't it be great to receive Notification emails regarding new clients/prints to more than one email address. The single email address option currently in place relies on the checking of a single (personal) address - which for our purposes is very inconvenient. If we could send to those notifications to multiple people that would be very helpful.

                  4 votes
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                    1 comment  ·  Admin →

                    Hi Rhodri,

                    We’ll look into this but don’t expect it soon as it’s not a very highly requested feature. In the meantime you could setup forwarding or a filter so any email you receive from 3D Hubs gets forwarded to as many emails as you’d like.

                    Best,
                    Brian

                  • What about sorting by size

                    What about sorting by size capability? For instance I want a model of a refinery? Without doing individual pieces instead I have a scan of the entire site I want printed on a 8 foot x 8 foot table?

                    3 votes
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                      Hey there,

                      We automatically filter out Hubs that can handle the build volume. Why would you want to sort on size, so you can find the printer with the biggest build volume?

                      Best,
                      Brian

                    • Allow user to compare hubs

                      The user should be able to select two or more hubs and compare them in a chart.

                      5 votes
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                      • Star Ratings Optional

                        I suggest that you make the star ratings optional or have a not applicable/don't know selection. I made my first print and I can tell you how I liked the hub's service and communication, but I can't judge the quality at all. yet I am forced to give a rating.

                        1 vote
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                          Hi Snuz,

                          Perhaps we can add a n/a or I don’t know option to all of the ratings so indeed people can skip what they are not comfortable with rating.

                          Best,
                          Brian

                        • Extra fees section on hubs

                          It sometime looks random what fees we will add to the customer based on the needs. I know its subject to the needs but would it not be relevant for the client to see what type of extra fees to expect?

                          We already have startup cost but it would be good for the client to know that the prices we add when we add them are not just random picks. I'm thinking about manual support additions, manual iterations on the model, iterations costs for the client (client want to test some versions prior to the final print) and so one.

                          3 votes
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                            1 comment  ·  Admin →

                            Hey Pierre-Marc, interesting idea. I’ll bring it up with my product team so we can address this at the next iteration of the order flow/order page.

                            Thanks for sharing!
                            Brian

                          • Add Biome 3D filaments to the list of selectable filaments for 3d printers.

                            It's a nice filament - more flexible though a bit weaker than PLA, silkier feel, better looking, and comes in nice colors.

                            1 vote
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                            • When setting hub start up prices, show the average and/or high low for your area

                              As a new user, when I setup my hub I went with the defaults, would have been nice to know if I was high or low compared to others. Some feedback of 'in your area the average start up cost is 5 and you are set to 8' I instantly know if i have made a good or bad choice. Same for cost per cm3 of material. Without going on a hunt I am unsure if i am value for money or overpriced.

                              6 votes
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                              • Add the possibility to give 'discount' codes to customers.

                                As a way to promote my hub I would like to give away a few 'discount' codes. This should then alter the price for a specific order for example.

                                143 votes
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                                  Hey Salvador,

                                  This is a great idea, as a matter of fact we built it a while back but the performance of the discount codes didn’t scale at all, with 9000+ printers on the platform that is pretty crucial so we’ll be revamping the discount system so we can once again have Hubs offer discounts to customers. Stay tuned.

                                • 1 vote
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                                  • Ultra-Low quality option

                                    With new hotends like the e3D Volcano for sale, I think an option for ultra-low quality printing should be available when adding a printer to your hub. This could be, for example, layer heights 500-2500 microns. It would provide an affordable option for customers wanting to order large prints from hubs with large-format printers.

                                    3 votes
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                                      Hey Harry,

                                      This makes sense especially as we move into printing of larger objects like furniture and later even houses or cars.

                                      We’ll evaluate with the product team and see if its worthwhile doing a fix now, or wait until we overhaul the current printers/quality/materials structure.

                                      Best,
                                      Brian

                                    • Improve the facebook sharing

                                      When I want to share some new realization's pictures, it's alway the some photo show. It's will be great to specify the little picture that we want to display on the facebook wall or share directly pictures.
                                      The target is to show the working live of the hub with diversification pictures.
                                      And please add the date of the ideas posted to find them easier...
                                      Thx
                                      Franck

                                      1 vote
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                                        1 comment  ·  Admin →

                                        Thanks for the suggestion. You’re totally right. I’ve put the fix on our backlog and I’ll keep you posted when we’ve planned to fix this.

                                        Best, Rob

                                      • Crate a downlodabe SW like "Willit3DPrint" or a complete STL HUB manager

                                        I'm thinking about a little portal or SW that load/analyze/send the file
                                        to your prefered hub... in order to reduce the printing steps.

                                        1 vote
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                                        • Be able to edit messages

                                          If we could edit and delete our own messages, it will be good
                                          I always do some typo

                                          6 votes
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                                            1 comment  ·  Admin →

                                            We’ll put this on the planning, from a practical point of view you don’t want people going in and editing old messages (e.g. altering the price or requests they made) but up to X minutes after posting could be an option.

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