3D Hubs Forum

Everyday we make changes and improvements to 3D Hubs website. If you have ideas for improvements or feature requests, this is the place to drop them. Get other people to vote up your ideas to accelerate the focus we give to it.

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. "Pickup in..." should be (Town), (State). Not (Town), (Country).

    When you go to order from my hub, it says "PIckup in Montgomery, US 19 June." Thing is, there are a lot of Montgomerys (Montgomeries?) in the US, and even around here. In a smaller country this style may make sense, but for the US, maybe make it (Town), (State), since that is what most people are used to.

    2 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
    • AstroPrint integration for mobile apps and turn-key order processing

      Integrate with AstroPrint (cloud slicer and printer controller) to provide turn-key solutions to handle orders:
      - model files can be imported straight to a 3dhubs project in astroprint
      - notification to hub can be done via the AstroPrint mobile apps
      - hub owner can start a print without having to access a PC at all
      - basic settings can be applied to the slicer straight from 3dhubs integration (e.g. layer height)
      - timelapse can be recorded and automatically uploaded to the order status

      I know astroprint is eager for more vendors to add their services as "apps" in the astroprint…

      2 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
      • More locations

        You should expand your company to more locations like in the United States. So many products that Americans buy are made in China because of the cheap labor. There could be a group of smaller stores that agree to mass produce a particular product or one larger store to mass produce a particular product or produce a custom design like your company currently does now. Point is, the possibilities are endless, you can employee thousands of Americans to maintain and manage the 3D printers and actually compete with the cheap cost of labor for products produced in China. Especially with…

        1 vote
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
        • Build plate size as an option

          When defining your hub printers, it would be good it we could enter a max build plate size, ie 150mm x 150mm x120mm.
          3d hubs could then reject prints that are too big. I hate having to reject orders because customers are not advised of sizes available.

          27 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
          • make users rate speed based on hub performance and not factor in shipping time.

            i keep getting dinged for speed on all my canadian orders. i print an order and ship it within one day but canadian customs introduces delays to the shipping that can add up to several days or even weeks. I turn the order around very quickly but the customer doesn't get their parts until several days/weeks later. i get rated a 2-3 for speed and i have no control over it.

            1 vote
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
            • let me set a range for shipping costs that the customer approves and let me adjust actual cost at the time of shipping within those limits.

              since i don't know the weight of a package until after its packed, i would like to enter a range for shipping - say $15-$30 that the customer approves. then when i know the actual shipping charges i can adjust that within the range. if shipping comes in > $30 then the customer needs to reapprove. but if it comes in at $25 then the customer pays that amount without having to reapprove the charges. customer is not charged for shipping until i enter the final amount.

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
              • Adding pictures to the hub page should add them to the top instead of bottom of the list

                More ofthen than not I want to show off my newest pictures not the ones that are already there first so I always need to drag the images all the way up through the list.

                3 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                • I need a statement for my accountant of invoices and payments, as a service provider, not just the 3D Hubs fees

                  Each month I want to easily print all the invoices sent - jobs Im working on, and payments received. It can also show the service fee paid.
                  I dont want to go to each order and print the invoice ( those invoices are not very useful - they dont show the date payment was made)
                  Just one statement of account would be nice. Ideally, it needs to show all jobs forever, and/or be filtered by month.

                  5 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    1 comment  ·  Admin →
                  • Fix Free Shipping Please

                    Issue: I have my free shipping set for orders over $12. My shipping cost for orders that do not qualify for free shipping is $7. If the customer has a order that cost $9, when it comes time to pick a shipping method it adds the $7 shipping cost and makes the shipping free because it is over $12 now. Sorry if that was very confusing...if you need a better explanation please tell me.

                    3 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                    • Don't let users change accepted orders!

                      It's annoying if you check an Order for it's printability.
                      Make all adjustments to the project, accept the Order and when the customer pays the Order you see, that he added some new files you haven't ever seen.

                      You shouldn't totaly disable the function to the user, but as soon as the Hub has accepted the order, the user must ask for permission to change files again.

                      Or you let the user make changes, but it doesn't get updated until the Hub validates it.

                      24 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        1 comment  ·  Admin →
                      • Support Material Preview

                        Auto generate and view support material based on printer and include in the costing.

                        1 vote
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                        • Add a box to tell customers what material a hub currently has loaded.

                          I use polyjet Resin and to swap colour can cost me upto £100 in lost resin, if I was to change it from black to white!
                          A customer can choose there colour and submit their design, then I have to decline there order, or ask if they will use the colour I have loaded.
                          My time & the customers time is wasted in long winded discussion.
                          It's OK if it's a large profitable order, to swap resin, but if it is for 1 little £10 part, the time wasted trying to tell the customer, in wages, can make the part…

                          1 vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                          • Assembly Requirments Option

                            Most of my designs require nuts and bolts to become functional and of value. I sell a lot that way. So if the customer needs products to be assembled to be marketable he should be able to discuss with the manufacturer. See how I print. https://youtu.be/caR8gq7CPgI

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                            • Add better workload management for popular hubs

                              I've been active on 3Dhubs for over 2 years now, and it shows in the number of orders I am getting. 4 or 5 per week is not exceptional at the moment. As a hobby printer with only one 3d printer available, this is quite a lot to manage,

                              Currently, the only way to manage workload is to change my hubs pricing, but this is not working very well. Iv'e raised my pricing a couple of times now, but the effect is limited.

                              I would like to have more options to manage workload for my single printer. Some examples:

                              -…

                              3 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                              • site materials

                                How about adding the material choices at the hub level then simply having check boxes on the machines to enable that material for the machine.
                                reason, I have many different machines and a pretty wide variety of materials and colors. Many of the material will run in any of the machines and it is time consuming to setup every machine with a large matrix of material choices and colors.
                                Oh and if this does happen how about a machine lever factor to bump or reduce pricing on the master material price for a premium or rough draft type machine.

                                3 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  1 comment  ·  Admin →
                                • Improved 3D printing trends

                                  I was very disapointed that the part about the color distribution is no longer a part of the quarterly trending report. It was the only information that I could use for planning how to stock my hub to meet customer demand. What I would like is for that part to come back and also getting information about distribution of material, layer height, printing technique and build volume. If it would be possible to make the information available on a local level (per country/region) it would be extremly helpful and allow for the hubs to understand the customer demand.

                                  16 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    under review  ·  1 comment  ·  Admin →
                                  • Make it easy to View a hub's page from a completed order.

                                    Once I have a successful order with a hub, I would like an easy link from the completed order page to the hub's main page so I can add them as a favorite or start a new print with that great hub.

                                    1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                    • Completed Date should be based off Payment date, Not Accept Date

                                      Looks like this was marked as "Fixed", but it is not.
                                      I just accepted an Order and the completion date is set to two days after this. Now, I'm awaiting payment and Completion date is already set.
                                      Completion date should be # of days from Payment made to 3D Hubs, not when Order was accepted. People can take a long time to pay making this set date unrealistic.

                                      3 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                      • add Fabrisonic to your list of companies!!!

                                        Dear 3D Hubs,

                                        We do sheet lamination with metals. It's called Ultrasonic Additive Manufacturing (UAM). We are able to ultrasonically weld thin sheet of foils together WITHOUT MELTING! That is awesome because we can maintain their metallic properties in a solid block of material such as aluminum and copper. In addtion, we have a hybrid system that adds and subtracts material. Our 3D printer is also a CNC machine in ONE! With having this unique feature, we can create complex internal geometry with a smooth finish; such as, heat exchangers, cold plates, etc.

                                        Another "cool" thing is we can embed…

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                        • Fix postage bug

                                          If you turn a contact request into an order and then try to add postage - custom it will not allow you to submit by pressing the save button. Just had to add postage as an additional service - misc (that loses me 12%)

                                          1 vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                          • Don't see your idea?

                                          3D Hubs Forum

                                          Feedback and Knowledge Base