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  1. Discount Day And Discount Codes

    Add the ability to set a day and time discount, for example on Monday the 14th there will be a 5% on all orders between 2 pm and 4 pm.

    Also be able to make discount codes for repeat customers.

    1 vote
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    • Be Back Online Soon

      Would be nice to still be visible to customers when the printer is offline, so when they add their part and look through the hubs the offline hubs will be faded out and say things like (on holiday until xx/xx/xxx, printer undergoing routine maintenance, waiting for parts, waiting for filament) and just allow people to send and receive messages to and from the offline hub.

      2 votes
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      • customizable profile page

        it would be nice to have the ability to adjust our profile page, what I mean by this is like a tile system where we can move the (reviews, pictures, about me) boxes around.

        I don't like this current format.

        1 vote
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        • Calculate the printing time for delivery time

          Can you please calculate the printing time. At the moment i have a order to print 2 pcs, every pcs will print 48 hours = 4 Days !

          2 votes
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            under review  ·  1 comment  ·  Admin →
          • Prevent submitting the same order to multiple hubs in parallel

            Please read until the end.

            I had a customer who submitted an order that I quickly accepted after checking the model and slicing it to check for printability issues, the customer didn't pay immedialety. I ended up asking him to pay a few days layer.

            The customer told me that he's waiting for a "quote" from another hub. Maybe he's too dumb to see the prices and delivery costs at the first plate when he submitted the order.

            This time consuming for everybody trying to check the order and spending time contacting the customer.

            I suggest 3D Hubs to detect…

            1 vote
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            • Separate single file multi part models

              I've noticed more and more that customers are putting multiple parts in the same model file to avoid paying the multiple print charge. The reality is that some prints will print better when the parts are separated and will lead to less failed prints.

              14 votes
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                1 comment  ·  Admin →
              • Remaining stock availability

                Sometimes the client wants to print something very large and the amount of material available is not enough

                3 votes
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                • Your delivery form does not provide enough details

                  In New Zealand we use:
                  Company:
                  for the addresses a courier needs:

                  Street address:
                  Suburb:
                  City:
                  Postal Code:
                  Phone number

                  Currently a compnay name has to go in the second part of the address line, where the suburb should go.

                  Example address would be:
                  Company: Wellington Drive Technologies Ltd
                  Attn.: First + Last name
                  Street: Unit A, 21 Arrenway Drive
                  Suburb: Rosedale
                  City: Auckland
                  Postal code: 0632
                  Country: New Zealand
                  Ph.: 021-123 4567

                  Request for changes to accomodate company names and suburbs

                  1 vote
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                  • Pricing should be by the material weight based on the infill precentage

                    The 20% infill cost less material than 100% infill, so the customer should be able to select which infill he wants so and pay for it, the payment shouldn't be done based on the volume, but by the weight.

                    3 votes
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                      1 comment  ·  Admin →
                    • Allow instant order to be much more configurable.

                      I want to offer instant order, but not for all of my materials within a printer. Some of the TPU prints and other composite filaments are much more risky about printing vs ABS or PLA.

                      Give each material and printer a radio button to turn on or off instant order.

                      3 votes
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                      • "Pickup in..." should be (Town), (State). Not (Town), (Country).

                        When you go to order from my hub, it says "PIckup in Montgomery, US 19 June." Thing is, there are a lot of Montgomerys (Montgomeries?) in the US, and even around here. In a smaller country this style may make sense, but for the US, maybe make it (Town), (State), since that is what most people are used to.

                        2 votes
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                          planned  ·  1 comment  ·  Admin →
                        • Build plate size as an option

                          When defining your hub printers, it would be good it we could enter a max build plate size, ie 150mm x 150mm x120mm.
                          3d hubs could then reject prints that are too big. I hate having to reject orders because customers are not advised of sizes available.

                          28 votes
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                          • Vacation Mode or ill be back mode

                            If a hub owner is going on vacation or to a conference for a week or two it would be nice to have a vacation mode or a temporarily offline mode. There could be one toggle switch with a corresponding date field that takes the hub printers offline but still allows the hub to show in search results. The difference being that it has a message stating something to the effect of "This hub is temporarily offline and will resume accepting orders on (date)". This way existing customers know you're still around, and, potential new customers may see still view…

                            1 vote
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                            • Polymaker Polysher Service

                              With the release of the Polymaker Polysher, can that be added as an additional service to Polish prints?

                              http://www.polymaker.com/shop/polysmoothpolysher/

                              2 votes
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                              • Fixed price on support removal!

                                I love the new feature where 3DHubs is able to calculate the support material needed in a print.
                                The option added for support removal based on surface area is a great start.

                                Though often times I have to spend as much time for cleaning up a small part with complex geometry vs a larger part with simpler geometry.

                                So I would like to set a fixed rate on support removal (also depending on the material choice of course).
                                E.g. €7 for support removal on ABS parts, but €12 for TPU parts.

                                3 votes
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                                • I need a statement for my accountant of invoices and payments, as a service provider, not just the 3D Hubs fees

                                  Each month I want to easily print all the invoices sent - jobs Im working on, and payments received. It can also show the service fee paid.
                                  I dont want to go to each order and print the invoice ( those invoices are not very useful - they dont show the date payment was made)
                                  Just one statement of account would be nice. Ideally, it needs to show all jobs forever, and/or be filtered by month.

                                  5 votes
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                                    under review  ·  1 comment  ·  Admin →
                                  • Fix Free Shipping Please

                                    Issue: I have my free shipping set for orders over $12. My shipping cost for orders that do not qualify for free shipping is $7. If the customer has a order that cost $9, when it comes time to pick a shipping method it adds the $7 shipping cost and makes the shipping free because it is over $12 now. Sorry if that was very confusing...if you need a better explanation please tell me.

                                    3 votes
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                                      planned  ·  0 comments  ·  Admin →
                                    • Don't let users change accepted orders!

                                      It's annoying if you check an Order for it's printability.
                                      Make all adjustments to the project, accept the Order and when the customer pays the Order you see, that he added some new files you haven't ever seen.

                                      You shouldn't totaly disable the function to the user, but as soon as the Hub has accepted the order, the user must ask for permission to change files again.

                                      Or you let the user make changes, but it doesn't get updated until the Hub validates it.

                                      24 votes
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                                        1 comment  ·  Admin →
                                      • pickup times

                                        Set pickup times under Pickup delivery method so customers know before ordering when pickup is best available for 3dHubs.

                                        3 votes
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                                        • site materials

                                          How about adding the material choices at the hub level then simply having check boxes on the machines to enable that material for the machine.
                                          reason, I have many different machines and a pretty wide variety of materials and colors. Many of the material will run in any of the machines and it is time consuming to setup every machine with a large matrix of material choices and colors.
                                          Oh and if this does happen how about a machine lever factor to bump or reduce pricing on the master material price for a premium or rough draft type machine.

                                          3 votes
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                                            planned  ·  1 comment  ·  Admin →
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