3D Hubs Forum

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  1. Make the user more aware that higher microns does not mean higher quality.

    All too often I have customers order at 200 or 300 microns only to leave me a poor review after they thought that the higher the micron the number the higher quality resolution. I have to check with anyone that orders at 300 or 200 now whether they understand that they're ordering a medium to low quality print. But it would be much easier of 3D Hubs made the customers (which most are new to 3D Printing) aware that the higher the micron number does not mean higher quality, this could be rectified by a confirmation by the customer before…

    9 votes
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    • Separate single file multi part models

      I've noticed more and more that customers are putting multiple parts in the same model file to avoid paying the multiple print charge. The reality is that some prints will print better when the parts are separated and will lead to less failed prints.

      3 votes
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      • Can you guys add an RSS feed for our open orders?

        Since there is no app with push notifications, it would be great if there was and RSS feed for our open orders page so that we could use the RSS reader/monitor of our choice to alert us of newly submitted orders.

        1 vote
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        • Dark Theme?

          Blender, Krita and other software allow you to change the theme of the UI. I think it would be beneficial for our eyes to implement a Dark theme for 3dhubs.com

          3 votes
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          • Option for different pricing for printing with PVA supports on UM3

            The UM3 has the option to print supports in PVA which desolves in water. This makes complex prints possible of course, but this material is very expensive, so I would like to create seperate pricing for PLA with PLA supports and PLA with PVA supports. Currently that is not possible. I can't even 'work around' by adding PLA with PVA supports as a material.
            It would be great also, if a small explanation could be given per material to let people know the difference.
            For the future it would obviously be great if supports could be calculated by 3DHubs.

            11 votes
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            • Allow a description for materials

              I think it'd be useful if Hubs were able to add their own descriptive text to a material entry on their printer(s), especially where materials are lesser known or have particular properties useful for certain models.

              5 votes
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                1 comment  ·  Admin →
              • Allow hub to split up orders

                If customer add a lot of parts and then ask for colors it could be nice to be able to split up the order and set color and infill

                infill is always 20% and in some cases the customer wants less or more

                this creates the need to calculate stuff instead of just changing the infill %

                9 votes
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                  Since we acquired Printivate last year we’re starting to work on more advanced pricing features. Custom infill is pretty high on the list for improving FDM quoting flexibility.

                • Copy existing order

                  Allow copying existing order to a new one - taking the same data/material/HUB.

                  4 votes
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                  • Make a link to previous orders by the same customer.

                    Often I have the same customer returning. It would be nice to be able to automatically find his or her previous orders. Very often they refer to a previous fact, and then it is tiresome to look thru all orders or ask the customer what they meant.

                    4 votes
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                    • On DLP+SLA comparison table - add the pixel size parameter (x-y) ,or DPI

                      This is a crutial parameter,much more than the Z resolution, which is usually not the issue...

                      1 vote
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                        under review  ·  1 comment  ·  Admin →
                      • Median response time

                        Think it would be better to display median response time instead of average. Since the average hub has less than 30 (?) orders a single slow repsonse will drastically affect average response time

                        1 vote
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                        • On the receipt, include printer, materials and settings.

                          Hard to find it so I can add to the details with the print pix.

                          3 votes
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                            1 comment  ·  Admin →
                          • Pricing option to print large orders of identical part by batch

                            I recently received a huge order, about 200 tiny pieces for a board game and that took me a lot of time to organise the batches, monitor and stuff.

                            I know there's an option for "subsequent prints" on the pricing page, but that applies to each individual other object in the order.

                            It would make sense to add a princing option by batch, the batch can be automatically determined by 3D Hubs based on build plate, and object volume.

                            For example if I want 3 euros for each subsequent print which applies to a large object, it wont apply to…

                            1 vote
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                            • link to common terms

                              I find myself often adding links in a conversation to the knowledge base to help explain common 3d printing related terms, for example, Infill, supports, plastic types.
                              how about automatically adding links to the knowledgebase on common 3d printing terms in a conversation?

                              1 vote
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                              • Allow Mass-Editing of Printer Settings

                                We run a few FDM printers of varying dimensions and all, but all of our materials and colors work on all of them. It is a little tedious to have to go in and edit each printer when we run out of a material or add new ones.

                                It'd be nice if you could do it one of the two following ways:

                                1. Assign groups of printers that all use the same material settings, and then update a single material list for that group of printers.

                                2. Assign material settings to groups (i.e. one group for 1.75mm PLA options, one…

                                3 votes
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                                • Method for hubs to market to previous customers

                                  Now that repeat orders figure in our ranking, it would be great if we had a way to see our previous customers and send them emails directly with coupons for their next order to get them back to our hub (and your site)!

                                  1 vote
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                                  • Show by price filter option

                                    Can you please put a filter that lets me see the result by price.

                                    Thank you

                                    12 votes
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                                    • Re-newing "2. Choose a material to print in" section

                                      Hello 3D-Hub´s team, first of all thanks to your work - i enjoy it beeing here. Here is my approach:

                                      There are 12 different material options + 1 search option so far:

                                      1. general purpose plastics
                                      2. resin
                                      3. etc.

                                      I´am wondering about this: 6 out of 12 material domains are dedicated to Stratasys products only.

                                      The domains i have in mind are:

                                      rigid opaque plastics
                                      rubber like plastics
                                      transparent plastics
                                      simulated poly
                                      simulated ABS

                                      Of course, all in HD!

                                      Ive made testprints with different materials and systems.
                                      In fact, a desktop system can beat out stratasys tango, vero white…

                                      4 votes
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                                        1 comment  ·  Admin →
                                      • Print time in days after payment

                                        To avoid confusion and unmanageable expectations it needs to be made clear to clients that the lead time starts AFTER payment is made and that if it is 24 hours or more since the item was submitted that it needs to be reapproved or the date changed.

                                        At present a client can request a print, we give a date and approve it then the client waits 2 days while other orders come in and the print queue gets bigger. Then its not always possible to make deadlines. Here I am at 2 am waiting on a print to finish so…

                                        2 votes
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                                        • Allow custom alignment of header

                                          The header on pages looks great for full desktop browsers, however the way it resizes/aligns the header image is not optimal unless the subject of the header is in it's center. e.g. my hub https://www.3dhubs.com/service/219117

                                          I would love it if in the hub options you could select alignment options (left, center, right) so that the mobile and smaller desktop sizes could view your hub optimally, depending on where the subject matter of your header is located.

                                          Would be simple a single line in the css I'd imagine to implement this and some buttons.

                                          Cheers,

                                          Lachlan

                                          1 vote
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