3D Hubs Forum

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  1. Improved 3D printing trends

    I was very disapointed that the part about the color distribution is no longer a part of the quarterly trending report. It was the only information that I could use for planning how to stock my hub to meet customer demand. What I would like is for that part to come back and also getting information about distribution of material, layer height, printing technique and build volume. If it would be possible to make the information available on a local level (per country/region) it would be extremly helpful and allow for the hubs to understand the customer demand.

    16 votes
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      under review  ·  1 comment  ·  Admin →
    • Make it easy to View a hub's page from a completed order.

      Once I have a successful order with a hub, I would like an easy link from the completed order page to the hub's main page so I can add them as a favorite or start a new print with that great hub.

      1 vote
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      • 3DHubs should NOT exclude hubs where the model can fit in diagonale

        A friend of mine asked me to print something for him and I uploaded his model to 3DHubs to get an estimate/price from my own Hub, but then I figured out that my Hub wasn't listed. Even if I already checked that the object perfectly fits on my build plate in diagonale with a 10mm raft using Cura.

        I would like 3DHubs to change the way they select Hubs based on build plate width and height only (based on their printers database)

        Some objects can fit on the build plate in diagonale and can be perfectly printed. This is causing…

        18 votes
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        • Would be useful to have the possibility to set the print dimensions by applying for instance a scale factor.

          Currently only the unit, cm, mm or inch are available but the models are often drawn with dimensions either outside printer bed capability or customer's wish. By adding a scale factor, it would then be possible to avoid this limitation.

          1 vote
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          • New Hubs get "Responds in > 1 day on average" ?

            I noticed on my hub it says "Responds in > 1 day on average", and other new hubs have this as well. It seems to me this would discourage customers from trying new hubs. Surely the default value should be something more reasonable, like an hour?

            1 vote
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            • Need a way to add a percentage pertaining local taxes

              Hi I am Sergio Romero from the 3DNG Hub
              I wanted to ask if it would be possible to add a separate percentage to add in taxes because in my country (Mexico) when a client asks for an invoice (which I need to provide by law) a percentage of 16% needs to be added, and I am to retain such percentage and present it with my year's tax record.
              This is really needed as the IVA (Impuesto al valor agregado) tax needs to be present in the receipt that I need to generate for my client with federal tax proof,…

              3 votes
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              • link to common terms

                I find myself often adding links in a conversation to the knowledge base to help explain common 3d printing related terms, for example, Infill, supports, plastic types.
                how about automatically adding links to the knowledgebase on common 3d printing terms in a conversation?

                3 votes
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                • Create an Enquiry Widget for our websites

                  Here's a feature suggestion (which I will also post over at the user voice page) https://3dhubs.uservoice.com how about you also let hubs access a widget like the "order print" button that let's us also put "send enquiry" or along those lines. I would put this on my personal website as i do the 3D Print Order widget already, which is front and centre. How about that to encourage more enquiries through 3D Hubs which as hub owners we could then get more conversion over time by welcoming these enquiries and explaining and answering any questions potential customers have, which means…

                  6 votes
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                    Thanks for the suggestion, We’re looking at better ways to support these kind of conversations on your website. However I don’t expect that we’ll get to it before summer.

                  • Make the user more aware that higher microns does not mean higher quality.

                    All too often I have customers order at 200 or 300 microns only to leave me a poor review after they thought that the higher the micron the number the higher quality resolution. I have to check with anyone that orders at 300 or 200 now whether they understand that they're ordering a medium to low quality print. But it would be much easier of 3D Hubs made the customers (which most are new to 3D Printing) aware that the higher the micron number does not mean higher quality, this could be rectified by a confirmation by the customer before…

                    9 votes
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                    • Order using multiple materials

                      I have a project that needs (2) components and I wish to have them printed using different materials. Please consider supporting that scenario. Thanks

                      7 votes
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                      • Option for different pricing for printing with PVA supports on UM3

                        The UM3 has the option to print supports in PVA which desolves in water. This makes complex prints possible of course, but this material is very expensive, so I would like to create seperate pricing for PLA with PLA supports and PLA with PVA supports. Currently that is not possible. I can't even 'work around' by adding PLA with PVA supports as a material.
                        It would be great also, if a small explanation could be given per material to let people know the difference.
                        For the future it would obviously be great if supports could be calculated by 3DHubs.

                        11 votes
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                        • Allow a description for materials

                          I think it'd be useful if Hubs were able to add their own descriptive text to a material entry on their printer(s), especially where materials are lesser known or have particular properties useful for certain models.

                          5 votes
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                            1 comment  ·  Admin →
                          • Add a 'Live Chat' option for hubs

                            When a hub is online, current you see a green glowing light next to their hub, i feel the customer should be able to then communicate directly with the hub if they have any questions, this will help the hub get business from the customer while also improve customer satisfaction, as more often than not a customer doesn't fully understand materials and settings such as layer heights.

                            4 votes
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                            • Allow hub to split up orders

                              If customer add a lot of parts and then ask for colors it could be nice to be able to split up the order and set color and infill

                              infill is always 20% and in some cases the customer wants less or more

                              this creates the need to calculate stuff instead of just changing the infill %

                              9 votes
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                                Since we acquired Printivate last year we’re starting to work on more advanced pricing features. Custom infill is pretty high on the list for improving FDM quoting flexibility.

                              • Copy existing order

                                Allow copying existing order to a new one - taking the same data/material/HUB.

                                4 votes
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                                • Show by price filter option

                                  Can you please put a filter that lets me see the result by price.

                                  Thank you

                                  15 votes
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                                  • Suspend Material

                                    It would be great if I could take a material offline like we can for printers.

                                    For example, I have some exotic filament for sale on my page and sometimes it is backlogged for reorder. It would be great if I could just suspend one filament from being an option while ordering without deleting the whole entry/pricing model.

                                    Otherwise I have to delete and the recreate all the settings for the material when I get it back in stock.

                                    Just a thought. Would be useful

                                    4 votes
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                                    • Make a link to previous orders by the same customer.

                                      Often I have the same customer returning. It would be nice to be able to automatically find his or her previous orders. Very often they refer to a previous fact, and then it is tiresome to look thru all orders or ask the customer what they meant.

                                      4 votes
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                                      • On DLP+SLA comparison table - add the pixel size parameter (x-y) ,or DPI

                                        This is a crutial parameter,much more than the Z resolution, which is usually not the issue...

                                        1 vote
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                                          under review  ·  1 comment  ·  Admin →
                                        • On the receipt, include printer, materials and settings.

                                          Hard to find it so I can add to the details with the print pix.

                                          3 votes
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                                            1 comment  ·  Admin →
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