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  1. printing time

    auto calculate order completition date based on printing volume (or other conditions), Sample scenario: i set that can i print for a single customer approx 5cm3 for day, customer upload models for a total of 15cm3, 3dhubs auto calculating order completition time on 3 business day ...

    4 votes
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    • Order welcome message

      Order welcome message shall be written in hub's local language, or at least it should be possible to customize it.

      1 vote
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      • Add a 'Live Chat' option for hubs

        When a hub is online, current you see a green glowing light next to their hub, i feel the customer should be able to then communicate directly with the hub if they have any questions, this will help the hub get business from the customer while also improve customer satisfaction, as more often than not a customer doesn't fully understand materials and settings such as layer heights.

        1 vote
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        • Suspend Material

          It would be great if I could take a material offline like we can for printers.

          For example, I have some exotic filament for sale on my page and sometimes it is backlogged for reorder. It would be great if I could just suspend one filament from being an option while ordering without deleting the whole entry/pricing model.

          Otherwise I have to delete and the recreate all the settings for the material when I get it back in stock.

          Just a thought. Would be useful

          3 votes
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          • 1 vote
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            • Order using multiple materials

              I have a project that needs (2) components and I wish to have them printed using different materials. Please consider supporting that scenario. Thanks

              1 vote
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              • Allow hubs to be ranked by default cost

                Pretty simple really, distance isn't that useful given that postage doesn't vary that much. But usually i have to scroll through 5 pages to find those hub offering the most competive prices.

                1 vote
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                • Associate filament princing to multiple printers, and multiple brands

                  I have 4 printers. Lets say I print both ABS and PLA in red, black and white, at the same price for the same resolution. I also print Nylon, but only on two of them. I also offer two resolutions: 100 and 200 microns.

                  If I would create my 4 printers today, I would need to:
                  0. Create my first printer;
                  1. Create pricing for PLA, 3 colors, 100 microns
                  2. Add pricing for 200 microns
                  3. Copy this princing and rename it to ABS;
                  4. Create my next printer;
                  5. Redo steps 1 to 3 for that second printer; …

                  4 votes
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                    The flow of adding materials and pricing to your hub is indeed quite complicated. We’re looking at ways to simplify this proces, but is not on top of the list to implement at this point in time.

                  • Optional Payment for the hub after a month

                    It would be better for hubs to have the option to select whether they want to get paid for each order or have a montly payment (up to the orders they had each month). That's because every time 3dhubs make the payment there is a fee from the hub's bank for the transaction. For example in Greece this is 3€ and it is not up to the amount, it is a fixed fee...so it is better to make one transaction each month rather than 4-5 whatever is the number of orders each month.

                    1 vote
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                    • The Auto-Rotate module for FDM 3D Printing "Tweaker"

                      The efficiency of FDM (Fused Deposition Modelling) 3D printing is influenced by the orientation in which the printed object is positioned on the printing platform. The Tweaker is an open source python module which finds an optimal orientation for an object on a 3D printer's printing platform. The Tweaker can be regarded as an auto-rotate function, invocable from software as well as from a web-service to facilitate the workflow in a cloud-based manufacturing scenario as 3D Hubs is.

                      Test it here: https://github.com/ChristophSchranz/Tweaker-3

                      1 vote
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                      • simplify material selection

                        The filtering by material is good, but there are too many variations on the base materials to be practical. If I know I want ABS, I can enter that in the filter field, but get 12 variations on ABS plus some other matches. This makes it nigh impossible to compare the options, as they are spread over many lists.

                        1 vote
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                        • display price/time (or other) options in a grid

                          Looking through the offerings is time-consuming, and doesn't give you a good idea of when you'll get your order and for how much, since shipping isn't included. Instead, calculate full time and cost for each delivery option for each offering, and show them all in a grid with time on one axis and cost on the other. Then I can easily see my sweet spot. Color could be used to indicate ratings.

                          3 votes
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                            We’re always looking to making it easier for a customer to select the right service provider. We’ll take this feedback into account when we’re redesigning that part.

                          • Add a shrinkage disclaimer when customer uploads a model

                            I've recently had this issue come up where a customer has a hard time fitting screws or other parts into a printed part. As far as I know virtually every material will have a certain degree of shrinkage. Most customers tend to model to spec, so for insance if they need to fit a 5mm hex nut into their part, they model a space that will fit a 5mm hex nut exactly. When printed, the nut won't fit due to the material shrinking slightly as it cools. It would be nice if there was a disclaimer warning the customer when…

                            10 votes
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                            • show uploads in the order uploaded, not sorted.

                              Apparently you sort the names of the uploads in the Order Details. It would be more convenient if you would leave them in the order they were uploaded, oldest at the top. There is no reason to sort, and leaving them in upload order is easier for us to map to our recollection of doing the uploads.

                              1 vote
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                                Thanks for the feedback. I agree that this can be cumbersome. We’re reviewing to rebuild this part of the system , which should also solve this issue

                              • price based on weight

                                There should be a way to have your prices be based on weight as we buy filament base on weight and not volume size.

                                3 votes
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                                  Once we’ve reworked our material database this should become available. However, it’s relatively easy to workaround this as your filament brand should be able provide the density its material.

                                • Extend the possibility to add .GCODE and .FACTORY (Simplify 3D) files in the order page

                                  It should be great to have, the possibility to attach in the order page, also gcode already printed and setting (for example in Simplify3D format). This may help the archiving and sharing settings

                                  1 vote
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                                  • Allow forwarded URLs to get 7.5% rate.

                                    My URL, imagine3dps.com forwards directly to my hub. But traffic I generate through my efforts still costs me the 12.5% service charge. Is there a way you can treat my URL forwarded traffic the same as from a button on a website? Not that I begrudge you your profits, but traffic that I generate should get the lower charge, no?

                                    1 vote
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                                    • Allow user to filter based on completion time of print (e.g. Fastest > Slowest) and Price.

                                      On the '3D Print' screen filters, allow the user to filter/order the hubs by completion time of the print (fastest > slowest or slowest > fastest), Price (Lowest > highest or highest > lowest) and Response time (fastest response > slowest response and vice-a-versa).

                                      1 vote
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                                      • True all round Dashboard

                                        The dashboard is great for the general statistics and it's good to keep an eye on where I am with 3D hubs - but in order to keep track of orders I have to keep flicking back to the 'orders' page. On top of that in order to keep an eye on those shipping, printing and completed I have to flick between screens... painful.

                                        I think the dashbaord should be used a bit more to slove this...

                                        - Have the basic 'Current Order Stats' shown on the dashboard.
                                        - Show Current Orders as a small table with links to the…

                                        3 votes
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                                          Thanks for the great suggestions. We are close to releasing a better Hub Insights dashboard with some of the mentioned features. I will update you when it goes live.

                                        • Add VisiJet M2 EBK and VisiJet M2 ENT in Rubber-like plastic category

                                          My MJP2500 Plus prints in VisiJet M2 EBK (Elastomeric Black) and VisiJet M2 ENT (Elastomeric Natural) and they are very close and similar to TANGO materials

                                          1 vote
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