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  1. plastic or foam of an artifact which is a rock that has different contours and multicolors(materials)

    Please assist whereas the stone artifact that I have can be scanned or another way which may create out of rubber, foam, and or plastic
    thanks.
    Thomas Gaudette
    508 639 9069
    tomdave73@gmail.com

    1 vote
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    • USPS First Class Shipping Should Not Be Available If Volume Exceeds A Certain Amount

      Hello 3DHubs!

      I've had a couple of occasions in which print requests when packaged has come out over the USPS FC limitation of 13oz or 368 grams. My current process is to check if any amount over 300 grams is used before changing the shipping option on the order before payment.

      It would be a nicer customer experience (and easier on the Hubs) if shipping options that have weight limits not be available to the customer if the projected printed volume would exceed an estimated weight in the material being chosen. Since you're already able to calculate volume, you should…

      3 votes
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      • Add a guest portal for my clients to sign into my account to pay for their orders.

        I do freelance engineering design for many clients who need 3D printed prototypes of the items I design for them. I am tasked with getting quotes, and placing orders for these 3D printed prototypes. I like to use 3D Hubs, however it requires my clients to sign up for their own account then go through the process of re-quoting the parts under their account in order to place the order. Some of my clients have declined to do this, and asked me to use another 3D printing vendor because they don't want to go through this account and quoting setup.

        1 vote
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        • Shipping cost.

          I dislike the idea , I pay for shipping cost after my part printed, is it possible to budget/compute shipping cost when placing order, we make one payment only.

          1 vote
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          • Add greenaland as af 3d hubs service provider

            I am located in greenaland. And no 3D hubs services are located in greenland. I provide FDM 3d printing. do add me. I cant apply due to greenland is not listed on your dropdown list.

            1 vote
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              1 comment  ·  Admin →
            • Larger file uploads

              With larger 3d printing ability files will be bigger. Would like to upload without splitting.

              1 vote
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              • split multiple items in one STL into multiple STLs

                When a customer uploads one single STL which has multiple, separate items, it gets around the "Per Item" startup cost. I have had customers cancel when I split the order up and they see the price difference; Would be nice to have 3dhubs ask when more than one model is detected to confirm that it is one model or multiple.

                3 votes
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                • wall thickness vs strength of part

                  After sing a document like this http://my3dmatter.com/influence-infill-layer-height-pattern/ it would be very nice for 3D hubs to maybe duplicate results and/or also have the comparison of infill vs wall thickness. This would allow for customers to make the most informed decisions and would also be nice for the hub owners to recommend different configurations.

                  3 votes
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                    1 comment  ·  Admin →
                  • Show shipping address at all times with order

                    Currently, when processing an order where shipment is requested, the shipping address is not visible either during the time the order is printed or after the print has been shipped out.

                    This makes no sense.
                    If I need to do a partial shipment, I need to ask the customer for their address.
                    Shipping address should be visible on an order at all times.

                    1 vote
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                    • create your own discountcodes

                      I would like to be able to hand out my own discount codes to new clients. I use the 3dhubs widget on my own site and want to advertise to create new clients.

                      18 votes
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                      • Add guest checkout

                        Allow customers to checkout without creating an account. Add an order as a "guest" instead and offer them the option to create an account. Makes it a lot easier for people who only need 1 or 2 objects printed. Instead of signing in, they would use their email address to track and respond to orders.

                        2 votes
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                        • Custom printer: Print volume + icon

                          Hi guys, I am operating my custom aluminum Ultimaker-like printer. I don't know how it is with other listed printers, but I miss the settings of available print volume for my printer.

                          Like you know from the list that I have custom Ultimaker, but that's it.

                          And how about customized printer icon/photo?
                          There is only "questionmark icon" which says nothing.

                          1 vote
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                            1 comment  ·  Admin →
                          • Allow customers to find a Hub for design and scanning work

                            At the moment, many Hubs also offer the possibility to do design or scanning work.
                            As far as I can tell however, this ability is completely wasted.
                            Customers are required to upload a STL-file FIRST, before they can find a Hub that suits them.
                            But what if a customer simply DOES NOT HAVE a STL-file yet, simply because they don't have one. Instead, they are looking for someone who can design a product of scan a product for them that they can then have printed.
                            There are a lot of Hubs which would be able to do this, yet, now…

                            9 votes
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                            • Urgent orders

                              Some costumers have very short deadlines and need their prints urgently. This happens especially with students. You should add an option for urgent order and give the possibility of charging an extra for orders delivered in a day or two.

                              23 votes
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                              • Prevent submitting the same order to multiple hubs in parallel

                                Please read until the end.

                                I had a customer who submitted an order that I quickly accepted after checking the model and slicing it to check for printability issues, the customer didn't pay immedialety. I ended up asking him to pay a few days layer.

                                The customer told me that he's waiting for a "quote" from another hub. Maybe he's too dumb to see the prices and delivery costs at the first plate when he submitted the order.

                                This time consuming for everybody trying to check the order and spending time contacting the customer.

                                I suggest 3D Hubs to detect…

                                4 votes
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                                  1 comment  ·  Admin →
                                • Trello Integration

                                  I use trello to organize all my orders and each specific part in each order. But I have to go in and manually enter all the information each time. It would be a big help for hub owners to have trello (or a similar service) to organize orders, parts, shipments etc. the existing system is okay but doesn’t break it down by parts and if you’re running several orders with several parts each Trello is a big help to make sure everything is running on time.

                                  3 votes
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                                  • I'd like to be able to see all my reviews without having to go to each corresponding order page. I would also like my customers this option

                                    I'd like to be able to see all my reviews without having to go to each corresponding order page. I would also like my customers this option

                                    1 vote
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                                    • Response time calculation

                                      Can we please adjust response time. Submissions at 2am negatively affects your response time. As do week end submissions. Either adjust the calculation to take into to account reasonable business hours, or better still add a feature so Hubs can set their business hours, which will indicate when people can expect a response. I'd go with the former, it's cleaner, and less prone to creating pressure on competing hubs to operate at stupid oclock.

                                      58 votes
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                                      • Add an X, Y, Z, distance measurement to the Ruler

                                        I really like the ruler function in the model viewer. It would be nice to have an x,y,z,distance instead of just the distance like it is now. This will allow you to measure things faster, and more accurate than the way that it is now. Right now if you want to measure something you have to line up the points perfectly to get a thickness measurement of a feature.

                                        3 votes
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                                        • Discount Day And Discount Codes

                                          Add the ability to set a day and time discount, for example on Monday the 14th there will be a 5% on all orders between 2 pm and 4 pm.

                                          Also be able to make discount codes for repeat customers.

                                          5 votes
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                                            1 comment  ·  Admin →
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