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  1. Please create new tab in *my account* so i can put my company name. I do Prints for my work and i need receipt with company name on it

    Please create new tab in *my account* so i can put my company name there. I do Prints for my work and i need receipts with company name on it.
    thanks.

    1 vote
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    • More customization for powertools.

      I would like to have more colour options in powertools or even custom colour picker option.

      2 votes
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      • Make an option to set a filament/filament color out of stock.

        It would be great to select that a filament is out of stock or a specific color.The customer seeing that his filament/color it is out of stock can message the hub to ask when it will be back in stock.

        3 votes
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        • Spelling mistake on Order request submitted

          Here is the text of the email I received:

          "Brandon will now check the printability of your files an will get back to you within 14 min on average. You will be asked to proceed with payment once your order request is accepted.

          If you have any questions for Brandon, you can leave a message on the order page."

          In the first sentence "an" should be replaced with "and"

          1 vote
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          • Integrate the embeddable order widget with Facebook pages.

            I'd like to see a method of allowing my facebook page followers to get an estimate and/or order with my hub from my facebook page.

            3 votes
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            • SMS notification customized

              I would like to have the option to decide when I would receive SMS. Personally it could be 24/7.
              But maybe others would like to have notification only in the morning,...

              3 votes
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                1 comment  ·  Admin →
              • Make it easier for new customers to close out their orders and leave hub review

                Our Hub gets a lot of new customers, and it seems like it is not intuitive for them to confirm receipt of parts (most never even confirm). After they confirm they should be directed to review the hub (which they can decline of course).

                We have had customers very excited about their parts and who want to give reviews, but they only comment on the order page and never confirm or leave a review unless they are walked through the process which makes it feel like we are nagging for a review.

                10 votes
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                • Allow visitors to Browse 3D printing services without having to upload a file. (Suggested solution: Example parts files)

                  This would probably help first-time visitors (such as myself) get a better idea of what the website is all about, as well as what prices to expect. I think this would increase the likelihood of newcomers sticking around. (I'm still not 100% sure I have the right idea of how this website works.)

                  I stumbled upon this website while making Google searches about 3D printing. While I have previously dabbled in 3D modelling, I have as of yet never made use of any 3D printing services – I'm merely considering doing so at some point. As such, I don't have any…

                  20 votes
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                  • Allow specifying MAX volume per sliced object and matetial

                    Hi all

                    My printer can perfectly handle objects in PLA and small objects in ABS, as soon objects exceed a certain volume, the ABS prints stars cracking at the end of the print. Yeah I know I could build an enclosure but that's not the point currently.

                    So instead of degrading my ranking when declining orders with large objects in ABS, I suggest 3DHubs allow us to specify a max supported volume per object and material. This way I can still be listed for customers with small ABS objects, and disapear for large ones.

                    What do you think ?

                    3 votes
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                    • Add a Facebook app for profils or pages

                      Create a tool that can add your hub's widget on your own facebook account (profil or pages).

                      3 votes
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                      • Could you please do more publicity in Mexico

                        The are so many ways to get a 3d print job and this platform it is amazing.
                        However in Mexico is still not doing so well.
                        It is not even on the top searches at google if I look for 3d print places.
                        It would be nice for all of the hubs of my country to have much more marketing so that we could have more jobs done.
                        Thanks in advance.
                        (There is a competitor here in Mexico called 3Dlink which charges anually, your business model is so much better, that is why I propose this)

                        3 votes
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                        • Find a way to allow users to shop within a big retailer site and be able to buy my 3d models and be able to print them through 3dhubs.com.

                          It would be nice to be able to sell a 3d design of mine on amazon.com or any other big retailer site, and have the customer be able to print through 3dhubs.com and choose a service that's appropriate for them.

                          1 vote
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                          • add Tool Steel (maraging steel) material, to first list when you choosing material

                            This material is very popular in industry. One of the most popular from DMLS materials. Automotive/injection molding/die casting/tooling. Fields uses only this material. So buyers who want to get this material after first upload they think that 3D Hub cannot provide it, because it is out of the list. But you can here is Hubs who can provide customers by this material.

                            3 votes
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                            • notify customers to review hubs and complete orders

                              Many customers think that after orders have been printed and shipped, that their part is done. It means that hubs are waiting days to be paid out. Shipping costs are barely covered when you don't get paid days later. If 3D Hubs could send automated emails reminding customers to go back to the order page and complete/review the hub, that would make the stressful time from delivery to payout much better!

                              5 votes
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                              • on order page, when I hoover a hub profile it pop up "Deleted user"

                                It is all in the title... it might be a small mistake, but on my order page (as a customer) when I hoover a profile line it pop up "deleted user", might not be the right text...

                                1 vote
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                                • split multiple items in one STL into multiple STLs

                                  When a customer uploads one single STL which has multiple, separate items, it gets around the "Per Item" startup cost. I have had customers cancel when I split the order up and they see the price difference; Would be nice to have 3dhubs ask when more than one model is detected to confirm that it is one model or multiple.

                                  5 votes
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                                  • In ´Order Details´ please show type of printer as well

                                    In the Order list it is shown (print settings) but once I go into that particular order, the printer type is not shown in the area called ´Order details´

                                    1 vote
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                                    • More details in ´Material´, is now far to general

                                      Expand the list of predefined materials. As a buyer I can´t select the exact material I´m looking for.

                                      For example: the current category ´Nylon´ is far too broad. 3DHubs has some predefined materials and PA 6 is not one of them.

                                      But there is at least 1 3d printer company which offers this important material and just by plain luck I found him on 3d hubs.

                                      3 votes
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                                      • Show shipping address at all times with order

                                        Currently, when processing an order where shipment is requested, the shipping address is not visible either during the time the order is printed or after the print has been shipped out.

                                        This makes no sense.
                                        If I need to do a partial shipment, I need to ask the customer for their address.
                                        Shipping address should be visible on an order at all times.

                                        4 votes
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                                        • Rejecting non-functional parts should not count against the hub.

                                          I've had a couple of customers that requested "functional" parts with features that would clearly not be functional. Extremely thin walls, clips, and threads for isntance.

                                          Rejecting these should not count against the hub because printing and shipping parts that we know will not work isn't a good business practice.

                                          53 votes
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                                            Thanks for the feedback. we understand the issue.

                                            We’re working hard to increase our printability detection so it will be less of a problem. Furthermore we’re also working on making the hub score less sensitive for individual orders.

                                            However, we’re not planning to remove unprintable orders from the hub score as we can’t automatically identify them with full certainty. Doing so would open up the platform to be gamed by dishonest services, which is something we all don’t want.

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