3D Hubs Forum

Everyday we make changes and improvements to 3D Hubs website. If you have ideas for improvements or feature requests, this is the place to drop them. Get other people to vote up your ideas to accelerate the focus we give to it.

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Fixed price on support removal!

    I love the new feature where 3DHubs is able to calculate the support material needed in a print.
    The option added for support removal based on surface area is a great start.

    Though often times I have to spend as much time for cleaning up a small part with complex geometry vs a larger part with simpler geometry.

    So I would like to set a fixed rate on support removal (also depending on the material choice of course).
    E.g. €7 for support removal on ABS parts, but €12 for TPU parts.

    3 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
    • I need a statement for my accountant of invoices and payments, as a service provider, not just the 3D Hubs fees

      Each month I want to easily print all the invoices sent - jobs Im working on, and payments received. It can also show the service fee paid.
      I dont want to go to each order and print the invoice ( those invoices are not very useful - they dont show the date payment was made)
      Just one statement of account would be nice. Ideally, it needs to show all jobs forever, and/or be filtered by month.

      5 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        under review  ·  1 comment  ·  Admin →
      • Fix Free Shipping Please

        Issue: I have my free shipping set for orders over $12. My shipping cost for orders that do not qualify for free shipping is $7. If the customer has a order that cost $9, when it comes time to pick a shipping method it adds the $7 shipping cost and makes the shipping free because it is over $12 now. Sorry if that was very confusing...if you need a better explanation please tell me.

        3 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          planned  ·  0 comments  ·  Admin →
        • Don't let users change accepted orders!

          It's annoying if you check an Order for it's printability.
          Make all adjustments to the project, accept the Order and when the customer pays the Order you see, that he added some new files you haven't ever seen.

          You shouldn't totaly disable the function to the user, but as soon as the Hub has accepted the order, the user must ask for permission to change files again.

          Or you let the user make changes, but it doesn't get updated until the Hub validates it.

          24 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            1 comment  ·  Admin →
          • pickup times

            Set pickup times under Pickup delivery method so customers know before ordering when pickup is best available for 3dHubs.

            3 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
            • site materials

              How about adding the material choices at the hub level then simply having check boxes on the machines to enable that material for the machine.
              reason, I have many different machines and a pretty wide variety of materials and colors. Many of the material will run in any of the machines and it is time consuming to setup every machine with a large matrix of material choices and colors.
              Oh and if this does happen how about a machine lever factor to bump or reduce pricing on the master material price for a premium or rough draft type machine.

              3 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                planned  ·  1 comment  ·  Admin →
              • Improved 3D printing trends

                I was very disapointed that the part about the color distribution is no longer a part of the quarterly trending report. It was the only information that I could use for planning how to stock my hub to meet customer demand. What I would like is for that part to come back and also getting information about distribution of material, layer height, printing technique and build volume. If it would be possible to make the information available on a local level (per country/region) it would be extremly helpful and allow for the hubs to understand the customer demand.

                16 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  under review  ·  1 comment  ·  Admin →
                • Make it easy to View a hub's page from a completed order.

                  Once I have a successful order with a hub, I would like an easy link from the completed order page to the hub's main page so I can add them as a favorite or start a new print with that great hub.

                  1 vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                  • 3DHubs should NOT exclude hubs where the model can fit in diagonale

                    A friend of mine asked me to print something for him and I uploaded his model to 3DHubs to get an estimate/price from my own Hub, but then I figured out that my Hub wasn't listed. Even if I already checked that the object perfectly fits on my build plate in diagonale with a 10mm raft using Cura.

                    I would like 3DHubs to change the way they select Hubs based on build plate width and height only (based on their printers database)

                    Some objects can fit on the build plate in diagonale and can be perfectly printed. This is causing…

                    18 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                    • Would be useful to have the possibility to set the print dimensions by applying for instance a scale factor.

                      Currently only the unit, cm, mm or inch are available but the models are often drawn with dimensions either outside printer bed capability or customer's wish. By adding a scale factor, it would then be possible to avoid this limitation.

                      1 vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                      • New Hubs get "Responds in > 1 day on average" ?

                        I noticed on my hub it says "Responds in > 1 day on average", and other new hubs have this as well. It seems to me this would discourage customers from trying new hubs. Surely the default value should be something more reasonable, like an hour?

                        1 vote
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                        • Need a way to add a percentage pertaining local taxes

                          Hi I am Sergio Romero from the 3DNG Hub
                          I wanted to ask if it would be possible to add a separate percentage to add in taxes because in my country (Mexico) when a client asks for an invoice (which I need to provide by law) a percentage of 16% needs to be added, and I am to retain such percentage and present it with my year's tax record.
                          This is really needed as the IVA (Impuesto al valor agregado) tax needs to be present in the receipt that I need to generate for my client with federal tax proof,…

                          3 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                          • link to common terms

                            I find myself often adding links in a conversation to the knowledge base to help explain common 3d printing related terms, for example, Infill, supports, plastic types.
                            how about automatically adding links to the knowledgebase on common 3d printing terms in a conversation?

                            3 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                            • Suspend Material

                              It would be great if I could take a material offline like we can for printers.

                              For example, I have some exotic filament for sale on my page and sometimes it is backlogged for reorder. It would be great if I could just suspend one filament from being an option while ordering without deleting the whole entry/pricing model.

                              Otherwise I have to delete and the recreate all the settings for the material when I get it back in stock.

                              Just a thought. Would be useful

                              7 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                              • Create an Enquiry Widget for our websites

                                Here's a feature suggestion (which I will also post over at the user voice page) https://3dhubs.uservoice.com how about you also let hubs access a widget like the "order print" button that let's us also put "send enquiry" or along those lines. I would put this on my personal website as i do the 3D Print Order widget already, which is front and centre. How about that to encourage more enquiries through 3D Hubs which as hub owners we could then get more conversion over time by welcoming these enquiries and explaining and answering any questions potential customers have, which means…

                                6 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)

                                  Thanks for the suggestion, We’re looking at better ways to support these kind of conversations on your website. However I don’t expect that we’ll get to it before summer.

                                • Make the user more aware that higher microns does not mean higher quality.

                                  All too often I have customers order at 200 or 300 microns only to leave me a poor review after they thought that the higher the micron the number the higher quality resolution. I have to check with anyone that orders at 300 or 200 now whether they understand that they're ordering a medium to low quality print. But it would be much easier of 3D Hubs made the customers (which most are new to 3D Printing) aware that the higher the micron number does not mean higher quality, this could be rectified by a confirmation by the customer before…

                                  9 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                  • Order using multiple materials

                                    I have a project that needs (2) components and I wish to have them printed using different materials. Please consider supporting that scenario. Thanks

                                    7 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                    • Option for different pricing for printing with PVA supports on UM3

                                      The UM3 has the option to print supports in PVA which desolves in water. This makes complex prints possible of course, but this material is very expensive, so I would like to create seperate pricing for PLA with PLA supports and PLA with PVA supports. Currently that is not possible. I can't even 'work around' by adding PLA with PVA supports as a material.
                                      It would be great also, if a small explanation could be given per material to let people know the difference.
                                      For the future it would obviously be great if supports could be calculated by 3DHubs.

                                      11 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                      • Make a link to previous orders by the same customer.

                                        Often I have the same customer returning. It would be nice to be able to automatically find his or her previous orders. Very often they refer to a previous fact, and then it is tiresome to look thru all orders or ask the customer what they meant.

                                        6 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                        • Allow a description for materials

                                          I think it'd be useful if Hubs were able to add their own descriptive text to a material entry on their printer(s), especially where materials are lesser known or have particular properties useful for certain models.

                                          5 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            1 comment  ·  Admin →
                                          • Don't see your idea?

                                          3D Hubs Forum

                                          Feedback and Knowledge Base