3D Hubs Forum

Everyday we make changes and improvements to 3D Hubs website. If you have ideas for improvements or feature requests, this is the place to drop them. Get other people to vote up your ideas to accelerate the focus we give to it.

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Add a 'Live Chat' option for hubs

    When a hub is online, current you see a green glowing light next to their hub, i feel the customer should be able to then communicate directly with the hub if they have any questions, this will help the hub get business from the customer while also improve customer satisfaction, as more often than not a customer doesn't fully understand materials and settings such as layer heights.

    4 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
    • Allow hub to split up orders

      If customer add a lot of parts and then ask for colors it could be nice to be able to split up the order and set color and infill

      infill is always 20% and in some cases the customer wants less or more

      this creates the need to calculate stuff instead of just changing the infill %

      9 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)

        Since we acquired Printivate last year we’re starting to work on more advanced pricing features. Custom infill is pretty high on the list for improving FDM quoting flexibility.

      • Copy existing order

        Allow copying existing order to a new one - taking the same data/material/HUB.

        4 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
        • Suspend Material

          It would be great if I could take a material offline like we can for printers.

          For example, I have some exotic filament for sale on my page and sometimes it is backlogged for reorder. It would be great if I could just suspend one filament from being an option while ordering without deleting the whole entry/pricing model.

          Otherwise I have to delete and the recreate all the settings for the material when I get it back in stock.

          Just a thought. Would be useful

          4 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
          • Make a link to previous orders by the same customer.

            Often I have the same customer returning. It would be nice to be able to automatically find his or her previous orders. Very often they refer to a previous fact, and then it is tiresome to look thru all orders or ask the customer what they meant.

            4 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
            • On DLP+SLA comparison table - add the pixel size parameter (x-y) ,or DPI

              This is a crutial parameter,much more than the Z resolution, which is usually not the issue...

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                under review  ·  1 comment  ·  Admin →
              • Median response time

                Think it would be better to display median response time instead of average. Since the average hub has less than 30 (?) orders a single slow repsonse will drastically affect average response time

                1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                • On the receipt, include printer, materials and settings.

                  Hard to find it so I can add to the details with the print pix.

                  3 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    1 comment  ·  Admin →
                  • Pricing option to print large orders of identical part by batch

                    I recently received a huge order, about 200 tiny pieces for a board game and that took me a lot of time to organise the batches, monitor and stuff.

                    I know there's an option for "subsequent prints" on the pricing page, but that applies to each individual other object in the order.

                    It would make sense to add a princing option by batch, the batch can be automatically determined by 3D Hubs based on build plate, and object volume.

                    For example if I want 3 euros for each subsequent print which applies to a large object, it wont apply to…

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                    • Allow Mass-Editing of Printer Settings

                      We run a few FDM printers of varying dimensions and all, but all of our materials and colors work on all of them. It is a little tedious to have to go in and edit each printer when we run out of a material or add new ones.

                      It'd be nice if you could do it one of the two following ways:

                      1. Assign groups of printers that all use the same material settings, and then update a single material list for that group of printers.

                      2. Assign material settings to groups (i.e. one group for 1.75mm PLA options, one…

                      3 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                      • Method for hubs to market to previous customers

                        Now that repeat orders figure in our ranking, it would be great if we had a way to see our previous customers and send them emails directly with coupons for their next order to get them back to our hub (and your site)!

                        1 vote
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                        • Show by price filter option

                          Can you please put a filter that lets me see the result by price.

                          Thank you

                          12 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                          • Re-newing "2. Choose a material to print in" section

                            Hello 3D-Hub´s team, first of all thanks to your work - i enjoy it beeing here. Here is my approach:

                            There are 12 different material options + 1 search option so far:

                            1. general purpose plastics
                            2. resin
                            3. etc.

                            I´am wondering about this: 6 out of 12 material domains are dedicated to Stratasys products only.

                            The domains i have in mind are:

                            rigid opaque plastics
                            rubber like plastics
                            transparent plastics
                            simulated poly
                            simulated ABS

                            Of course, all in HD!

                            Ive made testprints with different materials and systems.
                            In fact, a desktop system can beat out stratasys tango, vero white…

                            4 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              1 comment  ·  Admin →
                            • Print time in days after payment

                              To avoid confusion and unmanageable expectations it needs to be made clear to clients that the lead time starts AFTER payment is made and that if it is 24 hours or more since the item was submitted that it needs to be reapproved or the date changed.

                              At present a client can request a print, we give a date and approve it then the client waits 2 days while other orders come in and the print queue gets bigger. Then its not always possible to make deadlines. Here I am at 2 am waiting on a print to finish so…

                              2 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                              • Allow custom alignment of header

                                The header on pages looks great for full desktop browsers, however the way it resizes/aligns the header image is not optimal unless the subject of the header is in it's center. e.g. my hub https://www.3dhubs.com/service/219117

                                I would love it if in the hub options you could select alignment options (left, center, right) so that the mobile and smaller desktop sizes could view your hub optimally, depending on where the subject matter of your header is located.

                                Would be simple a single line in the css I'd imagine to implement this and some buttons.

                                Cheers,

                                Lachlan

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                • Order welcome message

                                  Order welcome message shall be written in hub's local language, or at least it should be possible to customize it.

                                  1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                  • 1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                    • printing time

                                      auto calculate order completition date based on printing volume (or other conditions), Sample scenario: i set that can i print for a single customer approx 5cm3 for day, customer upload models for a total of 15cm3, 3dhubs auto calculating order completition time on 3 business day ...

                                      3 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                      • Allow hubs to be ranked by default cost

                                        Pretty simple really, distance isn't that useful given that postage doesn't vary that much. But usually i have to scroll through 5 pages to find those hub offering the most competive prices.

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                        • Associate filament princing to multiple printers, and multiple brands

                                          I have 4 printers. Lets say I print both ABS and PLA in red, black and white, at the same price for the same resolution. I also print Nylon, but only on two of them. I also offer two resolutions: 100 and 200 microns.

                                          If I would create my 4 printers today, I would need to:
                                          0. Create my first printer;
                                          1. Create pricing for PLA, 3 colors, 100 microns
                                          2. Add pricing for 200 microns
                                          3. Copy this princing and rename it to ABS;
                                          4. Create my next printer;
                                          5. Redo steps 1 to 3 for that second printer; …

                                          4 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)

                                            The flow of adding materials and pricing to your hub is indeed quite complicated. We’re looking at ways to simplify this proces, but is not on top of the list to implement at this point in time.

                                          • Don't see your idea?

                                          3D Hubs Forum

                                          Feedback and Knowledge Base