3D Hubs Forum

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  1. 3D modeling

    I see that if a person can't 3D model (3D modeling isn't so easy... and certainly takes a lot to learn), he/she has to ask someone to do it. I know there is the possibility on the website to ask a Hub to help in 3D modeling (and also add the price for that), but I'm not very sure if a Hub is really able to help in it (maybe it is only good for simple models...). Then, I'm thinking about a new way to connect all people to some 3D modeling experts. In this way everyone will be able…

    16 votes
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      Hi Federico,

      Indeed this is interesting, we do track which Hubs can offer design services or engineering but there is no separate checkout yet. Usually it happens through Talk at the moment but we’ll see if we want to make this better in the coming months.

      Brian

    • Gantt Calander For Hub Workflow

      I would love to have something built into hub where I can plan out multiple clients prints in some sort of gantt view down to the part allowing a hub to timeline their workflow maximise my output to dealines. This also allows the hub to easily work out the earliest start date they can do.

      8 votes
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        Hi Oli,

        Thats a very cool idea, will discuss with the team to see if there is some existing library we could utilise to make this easy to implement.

        Brian

      • Photo download

        Downloading project photos is currently quite difficult as the photos are embedded in the page code. Why? In case of bad 3D prints, my printer sends me a photo, that I then want to download and store and share with my 3D designers for improvement. Please make photos easily downloadable. Thanks

        1 vote
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        • Notification icons in 'Orders' page. New messages received, files updated, etc.

          More information available when viewing all your orders.

          1 vote
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          • Custom Boxes

            I have been using flat rate boxes from USPS a lot lately, since they make shipping costs a lot easier to tack on. USPS offers a service where they will print a company's name and logo onto the side of boxes (for little to no cost), so you know who the order is from (think Amazon). I wanted to get some custom 3DHubs flat rate boxes (with the 3DHubs heart on the side) so that my packages really stand out to customers. The issue is, these boxes can only be ordered in half-truckloads or more. It'd be cool if 3DHubs…

            3 votes
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            • Offer Recycling Filiment

              Hi,
              I Live in Alaska, and I have found that there are only 2 maybe 3 Filament Suppliers In the State. Most shipping Cost from the Lower 48 are really High, ($15-$50) And there is Very little People is Alaska That 3D print. But I would like to Buy a Filament Recycler And offer Making Filament Threw the hub for the people In Rural Areas to be able to use there wasted/Scrap Filaments Easily. I believe that this Can make 3dprinting/Manufacturing Readily available for Everyone!! I do think Having an Option For having your Filament recycled Locally Would definitely Save…

              9 votes
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                Hey we’re absolutely in favor of recycling and we’ve actually been investing into creating the first recycle Hubs, you can follow the progress here: https://www.3dhubs.com/talk/thread/recycling

                Once we get enough recyclers we’ll add the ability to search for them, but for now you can use the Talk community to share the message and include it in your Hub Description.

              • Mobile Site Help Center on small screen

                I have an iPhone 4s and the screen is fairly small, so when I'm looking to go to the help center on my phone, and I click there, it just pops up the browser navigation menu. I know this might be more Apple's fault, but is there any way to make that button clickable on some phones where this applies?

                2 votes
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                • Direct order button

                  Hi folks,
                  It would be great to enable Direct order feature in "Embeddable Order Widget".
                  For example, If I share printed model image with Order button, it should lead to Order page with already loaded STL file (supplied by URL in widget) and already chosen my hub with only printer, materials and colors as options for user.
                  That way, we will simplify order procedure as some users are familiar with simple order procedures, and not with "Downoad&Upload models" to get his offer.

                  15 votes
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                    Hi Petar,

                    Excellent idea, something we’ve got on our backlog. Thanks for sharing it here on uservoice. We have to build some additional functionality for this so it will be a little while before we can get to this.

                    Brian

                  • Limit part size based on printer type

                    I have been receiving a lot of orders for large parts that are too big to be made by any of my printers. I suggest adding a feature to limit part size based on the type of printer or at least provide an alert to the customer and the hub that the part may be too big. Another approach would be to identify hubs that could print "XL" parts prior to ordering, which is similar to what is currently done for hubs that can print "HD" parts. That way customers would only be seeing hubs that can print large parts.

                    4 votes
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                      1 comment  ·  Admin →

                      Hi MakerStrong, we do filter printers based on the size of the object, however we don’t do so on the order widget which is used on the profile pages and external websites. This is something we’ll address soon. Thanks for flagging!

                    • "Switch hub" flow should let the customer edit the initial comment

                      After my order was declined, I clicked "Select this hub" on one of the suggested alternative hubs on the order page, and my order was immediately sent without giving me a chance to edit the initial comment. There should be a way to edit the comment to make sense based on what the new hub already knows about my project.

                      1 vote
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                        1 comment  ·  Admin →
                      • More colours and materials at the same order

                        Hello,

                        I've got a few orders now, where customers want to add different colours and materials in 1 order. Now they have to add a new order for a different material and they have to tell in the subscription what colour they wanted to print.
                        Is it possible that those options will be combined in 1 order?

                        Thanks!

                        4 votes
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                          1 comment  ·  Admin →

                          Hey Rene,

                          We’ll offer this in the future but right now we don’t support it. We have to change the color and material settings from order level to part level which impacts quite a few parts of the website and potentially complicates a lot of the UX which we want to prevent.

                          So we’re looking into it but its still some months out.

                          Brain

                        • Display Hub Income (total sales and/or sales by month) on Hub Dashboard

                          It would be great if the Hub Dashboard could also display Hub Income (total sales year to date and/or total sales by month).

                          6 votes
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                            Hey Makerstrong,

                            Thanks for sharing, we’ve got this on the roadmap. It will come together with some other nice updates to the Hub Dashboard in the coming months.

                            Brian

                          • Barcode Advertising

                            I have been looking for new ways to advertise my hub. You guys offered some posters for us to distribute, but the posters do not direct the business to my hub. Could you offer printable posters for each hub that have a barcode that leads to our hubs? By barcode I mean the code that people can scan with their phones. Thanks!

                            4 votes
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                              1 comment  ·  Admin →
                            • Scaling option for individual file uploads

                              When completing a multiple file upload sometimes the different files are actually intended to be scaled differently. Right now the only option is for the entire set. It would be nice if your three scaling options were per stl file upload.

                              4 votes
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                                Hi Jeremy,

                                Fair point, we’re working on providing better scaling for individual files. Should become available in the next 2-3 months.

                                Brian

                              • Add Hub search and fix Student Checkout

                                I'm looking to print with a hub I've used before but am failing to find it. You need to add a hub name search and a "get quote" button on the Hub Page.
                                Also student checkout link... you click it and it loops back to the exact same page. So no discount. Painful!

                                1 vote
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                                • Correct descriptors of photos and links

                                  I add the descriptions and links for the photos, but system does not save them. It saves only the mames of the photos.

                                  4 votes
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                                  • Add option for hubs to "Tick" off prints that have been completed for multiple file orders.

                                    Most orders have more than one file, why not have a checkbox that shows the customer which ones have been printed and which are going to be.

                                    Link of idea: http://imgur.com/LdfOLSC

                                    40 votes
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                                    • Order buttons should become AJAX calls so the page doesn't refresh

                                      Convert submit buttons on the order page to ajax calls so when you add an address and submit that section it doesn't refresh the page and remove a comment that you might have typed but not submitted.

                                      2 votes
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                                      • Promote Customer feedback to my Facebook, Instagram and Twitter feeds automatically

                                        It would be awesome to be able to promote my customer feedback to my followers, friends and potential customers.

                                        Most people have a presence on all social media so promoting my work there is imperative. Doing it thru the hub promotes us all.

                                        4 votes
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                                        • "last update by" field on the orders page

                                          It would be really great to see on the total orders page a column that shows who the last person to make a comment was. Sometimes I miss a comment from a buyer until I go to the order's specific page.
                                          pardon my realy quick mspaint mock up but something like this would be hreat http://i.imgur.com/iGi6drF.png

                                          2 votes
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